In general, error 0x800f020b appears whenever I try to update my computer. I’m on Windows 10. I have programs that won’t start without new updates, that’s why I started updating my PC. The error message says something like “Hewlett Packard”, but that doesn’t tell me anything. Help me please.
Error 0x800f020b occurs during the upgrade of computers running on Windows 10. Most often, owners of printers, such as HP (Hewlett Packard) or Xerox, suffer from the error. A simple restart of the computer usually does not solve this problem.
In today’s article, we will show you how to get rid of error 0x800f020b, and not in one, but in several ways. We recommend that you deal with the solutions presented in the order in which they are located below.
Solution for error 0x800f020b
Running the troubleshooter
First thing you need to do is use the system troubleshooter. By using this tool, you have a good chance of solving the problem without even doing anything. So, try this on your PC:
- Open the Settings of your Windows 10. You can do this in a variety of ways: by right-clicking on Start, pressing WIN + I, selecting “All Settings” in the notification area, etc.
- Go to the “Update and Security” section, then to the “Troubleshooting” subsection.
- Once in the desired subsection, click on the line “Additional troubleshooting tools.”
- Wait a while until you see a list of tools, then select “Windows Update” from the list and click on the “Run the troubleshooter” button.
- Next, do whatever the remedy requires of you.
Once you’re done using the tool, restart your PC and check for error 0x800f020b.
Reinstalling the Printer Driver
If you see that the name of your printer is listed next to error 0x800f020b, then the problem is almost certainly in the driver for this printer itself. The solution is to reinstall the printer driver. Updating and removing drivers is done in the Windows Device Manager.
- Open the Windows 10 Device Manager. This can be done, again, in a variety of ways: by right-clicking on Start or by pressing WIN + R and performing the value “devmgmt.msc”.
- Once in Device Manager, expand the Print Queues section and find your printer.
- Click on the name of the RMB printer and select “Remove device”.
- Now go to the official website of the manufacturer of your printer and download the drivers that are relevant for it (here you will have to figure it out yourself).
- After downloading the driver installer, right-click on it and select “Run as administrator” (required!).
- Follow the instructions of the installer to install the drivers, and once finished, restart your PC.
With the latest printer drivers installed on your OS, go to your Windows 10 Update and check for error 0x800f020b.
Skipping a problematic update
Nothing helped? Well, in this case, you can simply skip the installation of the update with which the error 0x800f020b occurs, and calmly continue using your Windows 10. Unfortunately, you cannot do this through the built-in system tools, and therefore you will have to download a separate tool on the Internet …
- Go to following linkto download the “wushowhide.diagcab” file to your computer.
- Run the file and wait for the “Show or hide update” window to appear.
- Click on the “Advanced” item and uncheck the “Apply fixes automatically” option.
- Wait for the downloaded utility to finish scanning the system.
- When you have a choice, click on “Hide updates”.
- Select the update from the list provided, during the installation of which the error 0x800f020b occurs, and click “Next” two times.
- Wait for the utility to finish running and click on the “Close the troubleshooter” button.
Restart your computer and continue using Windows 10 with ease.
Running the SFC and DISM utilities
0x800f020b in Update Center might have resulted from some Windows 10 system files being corrupted. The problem is annoying, but you can solve it with useful tools like SFC and DISM. Here’s how to use them:
- Bring up the Command Prompt in front of you with the rights of an administrator account. This can be done in different ways: by right-clicking on the Start menu, pressing WIN + R and executing CMD through the combination CTRL + SHIFT + ENTER.
- Paste the command “sfc / scannow” into the console (without quotes) and press ENTER.
- Wait for the scan to finish. If you see a message about restoring system files, restart your PC. If not, run the following series of commands:
- Dism / Online / Cleanup-Image / CheckHealth
- Dism / Online / Cleanup-Image / ScanHealth
- Dism / Online / Cleanup-Image / RestoreHealth
- The above commands can take quite a long time to complete, so please be patient. Check the result of DISM and restart your PC.
If SFC and DISM were able to restore some of the Windows 10 system files, then the error 0x800f020b will almost certainly disappear.
Returning the PC to its original state
In fact, returning your computer to its original state is a reinstallation of Windows 10, but only with the preservation of personal files (if you will, of course). None of the above helped? Then we recommend using this last solution. Here’s what you need to do:
- Open System Settings as shown above.
- Go to the “Update and Security” section, then to the “Recovery” subsection.
- Click on the “Start” button and in the new window make a choice: “Keep my files” or “Delete all”.
- Wait a little, read the list of applications to be removed and click the “Next” button.
- Finally, click the Reset button.
The resetting process will take some time, so you will have to wait. As soon as you get control on the system, you will be greeted by the Windows 10 initial setup screen. Go to Update Center and check for error 0x800f020b.