With every new update of Genshin Impact, users face a lot of problems. One of the common problems with this multiplayer game is that MTBenchmark_Windows.dll was not found. This error appeared before, but it was quite a rare occurrence. Today, cases have become more frequent, this prevents users from playing comfortably. But don’t worry, the problem is solved in one of the ways that you will find below.
Method 1: download and install Visual C ++ components
Almost all files with * .dll resolution in games are a component of the Visual C ++ software environment. This environment should be updated periodically, but this is often where problems occur. This error indicates that the required file was not found in Visual C ++ to load the game. You need to download the latest version of Visual C ++ from the official site and install it, after which the problem can be resolved. This can be done as follows:
- Go to website For loading.
- Select the language of the installation package and click Download.
- Double click on the downloaded file to start the installation.
- After installing Visual C ++ Redistributables 2013, restart your computer.
- Start Genshin Impact.
If the problem is solved, then you can play and enjoy, if this error manifests itself again, you need to move on to the second solution.
Method 2: restore game files
Restoring files leads to their verification and overwriting, if necessary. In most cases, the file that is causing the problem will be completely restored and everything should work. To restore game files, you need to do the following:
- Launch the Genshin Impact launcher.
- In the upper right corner, select “Settings”.
- Select “Recover Files”.
- Select “Recover Now”.
- Wait for the process to finish.
The recovery procedure is quite time consuming, but as a result the problem can be completely resolved. If the error reappears, go to the next method.
Method 3: delete temporary files
Temporary files are gradually accumulated in the system and the launcher uses them. If these files get corrupted, this may cause a similar error to appear. To clean up temporary files, follow these steps:
- Open the “Run” window by holding down the Windows Key + R buttons.
- Enter the command “% TEMP%” in the line and press Enter.
- Press Ctrl + A to select all folders and files.
- Delete all selected items.
- Reboot your computer.
This is a completely safe procedure and it is recommended to repeat it after a while. You cannot do any harm to the system, it will only bring benefit. If this did not solve the problem, then go to the next method.
Method 4: clean install the game
You must completely remove the game from your computer and then perform a fresh installation. In a clean install, all files will be overwritten and normal operation should be restored. To do this, follow these steps:
- Open the “Run” window by holding down the Windows Key + R buttons.
- Enter the command “AppData” in the line and press Enter.
- Find and open the “Local” folder in which delete the “miHoYo” folder.
- Go back a step and find the “LocalLow” folder to delete the “miHoYo” folder there as well.
- Open Windows Search and enter regedit to enter the registry.
- Start the registry with a right click through “Run as administrator”.
- Open the branch “HKEY_CURRENT_USER” and then “Software”.
- Then open the “miHoYo” folder and delete the “Genshin Impact” folder in it.
- Install the game again using the official release.
Uninstalling and installing the game takes a little time, but it resolves a lot of similar errors. One of these methods will definitely allow you to find a solution to your problem. Try them one at a time to find the best path as a result.