Printing error with code 0x000006e4 is very similar to printer error 0x0000007c, which means that the same solutions can help here as well. We leave a link to the related problem with code 0x0000007c. Naturally, there are also enough differences. In particular, the error is related to the RPC_S_CANNOT_SUPPORT message. It is also known that this problem appears more often on Windows 11, although the top ten is also at risk. Unfortunately, there is no single workable fix. You will most likely have to try several things. The good news is that one of the above is likely to help you, as the methods have been collected from the forums and verified by local users.
The error might look like:
“Windows cannot connect to the printer due to error 0x000006e4”
“An error 0x000006e4 occurred during the operation.”
Causes of Error 0x000006e4
To one degree or another, like error 0x0000007c, this code is associated with a problematic update of the Windows operating system. An update with the KB5007247 code (October versions) began to provoke a problem. While innovation is the main cause of the crash, other problems can also cause it:
- Incorrect registry setting. Moreover, a lot of incorrect parameters can cause a failure.
- Incorrect print job parameters. This problem is indicated by the fact that error 0x000006e4 appears when trying to connect a printer.
- Damage to the printer package. A common problem for those who have encountered a problem after adding a new computer to the network.
Instructions for solving error 0x000006e4
The very first thing you should try is to install the latest Windows updates. Microsoft is aware of their oversight and promises to release a patch in December to fix the problem of connecting to the printer. By the time you read the article, there may already be a fairly quick and working solution in the form of an update. In other cases, we try to fix the failure ourselves.
Editing the registry
The bad news is that more than one parameter can cause error 0x000006e4 in Windows 10, 11, there is a whole list of them. In order not to consider them separately, we suggest doing everything quickly enough and right now.
How to fix error code 0x000006e4:
- Delete registration key… If rendering is active on the client side, removing the Providers parameter should work. It is located here HKLM SOFTWARE Microsoft Windows NT CurrentVersion Print Providers, and you need to delete the entire folder.
- Add registry keys… The KB5006670 update removes several parameters from the registry and this is a fatal error. These keys are required for many printers to function properly. The first one is located in HKEY_LOCAL_MACHINE Software Policies Microsoft Windows NT Printers PointAndPrint, you need to create the RestrictDriverInstallationToAdministrators parameter. The path to the second HKEY_LOCAL_MACHINE System CurrentControlSet Control Print, the name of the value is RpcAuthnLevelPrivacyEnabled.
- Disable problematic security check… To do this, here HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Policies Microsoft FeatureManagement Overrides, you need to change 713073804, 3598754956 or 1921033356 to 00000000.
After the performed procedures, we recommend that you restart the print service and reconnect the printer.
Restore correct print job
Those who encounter an error installing a new printer on the print server should try this solution. The point is to reconfigure the servers to handle print jobs. This action must be performed on client computers. The fastest way to do this is to use the command on the PC. In PowerShell or CMD you need to enter:
Get-Printer -Full | ForEach-Object {
If ($ _. RenderingMode -eq “CSR”) {
Set-Printer -Name $ _. Name -RenderingMode SSR
Set-Printer -Name $ _. Name -RenderingMode CSR
}
If ($ _. RenderingMode -eq “SSR”) {
Set-Printer -Name $ _. Name -RenderingMode CSR
Set-Printer -Name $ _. Name -RenderingMode SSR
}
}
Disable rendering tasks on PC
Often the problem occurs because the print job preprocessing option is installed on the client computer. It is easy to disable it.
What should be done:
- In the line “Run” enter printmanagement.msc…
- In the “Printers” section, select the active device and go to its “Properties”.
- On the “Access” tab, uncheck the box “Drawing print jobs on client computers (recommended)”.
So far, these are all known ways to fix error 0x000006e4 that have proven to be effective among affected users. If you have any valuable information about this problem, please unsubscribe in the comments. It depends on how useful this material will be for future readers. Please take a little time and raise your karma.