• October 3, 2023

Error 0x80073D26 on Xbox Game Pass – how to fix it?

Problem: After the latest Windows 10 updates have been released, Xbox Game Pass will crash with error 0x80073D26 when a user tries to install, launch, or play a game from Xbox Game Pass. After the appearance of this error, the system redirects the user to the Microsoft Store to the page with “Gaming Services”, and the Xbox application gives 0x00000001 – another error.

Error message 0x80073D26 contains the following information:

An unexpected problem has occurred

You can help us better understand the problem by reporting it. You can wait a little and try again or restart your device. Perhaps this will help fix the problem.

Code: 0x80073D26

Follow the methods below to get rid of this error.

What causes error 0x80073D26


Error 0x80073D26 occurs due to the following updates for Windows 10:

  • Windows 10 21H1
  • Windows 10 20H2
  • Windows 10 20H1

Error solution

Solution # 1 Creating a LAN and re-entering your account

Here’s what you need to do: create a local account, sign out of your Microsoft account, sign in and immediately sign out of the newly created local area, and then sign back in to your account. To create a local Windows account, you need to do the following:

  • press Win + I to open system options;
  • go to the “Accounts” section;
  • go to the subsection “Family and other users”;
  • in the “Other users” section, click on the “Add a user for this computer” option;
  • in the new window, click on the item “I do not have the login data for this person”;
  • then click on the item “Add a user without a Microsoft account”;
  • set your name, password and three security questions, then click “Next”.

Once your local account is ready, sign out and sign in to your primary Microsoft account. Next, log out of the local area and log back into Microsoft account. A similar procedure, as practice shows, can help you get rid of error 0x80073D26.

Solution # 2 Install update KB5004476

KB5004476 is a so-called “out of band” update that Microsoft has developed specifically to address errors 0x80073D26 and 0x8007139F when downloading games from Xbox Game Pass.

  • Make sure you have installed cumulative update KB5003173 May 11, 2021.
  • Go to Windows Update and run the installation of all pending updates.
  • Look for update KB5004476 in the section with optional updates.
  • Install Cumulative Update 2021-06 for Windows 10 Version 21H1 for x64-based Systems (KB5004476).

After installing the update, restart your computer and check for error 0x80073D26.

Solution # 3 Restoring the GamingServices service via a PowerShell script

  • Copy the following PowerShell script into a blank text document:
    • Get-AppxPackage * gamingservices * -allusers | remove-appxpackage -allusers
      Remove-Item -Path “HKLM: System CurrentControlSet Services GamingServices” -recurse
      Remove-Item -Path “HKLM: System CurrentControlSet Services GamingServicesNet” -recurse
  • Save the changes you made to the text editor and rename it to RepairGamingServices.ps1 (be sure to change the file extension!).
  • Right-click on the created file and select “Run as administrator”.
  • Reboot your computer.
  • Launch the Xbox app and you’ll see a message stating that the app requires an add-on.
  • Click on the “Install” hyperlink at the end of the above message to reinstall the GamingServices.

Once the installation is complete, you should be able to install and play games from Xbox Game Pass seamlessly.

Solution # 4 Deleting GamingServices and GamingServicesNet entries from the register

  • Press Win + R to open the “Run” window (allows you to instantly access a particular element of the system).
  • Write regedit in an empty line in the new window and press the combination Ctrl + Shift + Enter (to run as administrator).
  • Once in the system registry, go to the HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services branch.
  • Find the sections “GamingServices” and “GamingServicesNet” on the left side of the window, and completely delete them.
  • Reboot your computer.
  • Open the Microsoft Store and run a check for updates in the Downloads and Updates section.
  • Previously deleted game services will be re-downloaded and installed on your Windows 10 OS.

The four above methods should certainly help you solve error 0x80073D26.

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