• February 20, 2024

Error 0x887c0032 when playing video and audio: how to fix

Many Windows users encounter error 0x887c0032 when they try to play a video or audio file through applications such as Movies & TV, Groove, or Windows Media Player. This error can occur on Windows 7, Windows 8 / 8.1 and Windows 10.

What causes error 0x887c0032?

  • The requested file is no longer available. Most often, error 0x887c0032 appears when the system cannot access the file that you are trying to open. Perhaps it is no longer on the computer, it is damaged or moved to a different directory. However, sometimes this error is a bug that can be easily cured by restarting the computer.
  • Incorrect operation of the AudioEndpointBuilder service. Sometimes the error 0x887c0032 can be caused by the AudioEndpointBuilder service that has started to malfunction. To fix the problem, just restart the service from the appropriate window.
  • The UWP app is corrupted. In more rare cases, the error can appear due to a corrupted UWP (Universal Windows Platform) app. To solve the problem, you must resort to resetting the application.
  • Outdated or unsuitable video driver. In some cases, an outdated or inappropriate video driver is behind the error 0x887c0032. It is enough to install the latest version of the video accelerator driver.

Methods for solving error 0x887c0032


Method # 1 Reboot

Restarting your computer is one of the most effective methods for solving a variety of problems. A similar solution will help you if the error 0x887c0032 appeared for the following reasons:

  • the file you need no longer exists or has been renamed;
  • the file being opened is temporarily unavailable due to the installation of updates or other processes in the system;
  • the file has been moved to a different directory.

Please be aware that rebooting is a temporary solution. If a reboot helped you get rid of the error, it doesn’t mean that it won’t be able to return. Did the error appear again? Try the methods below.

Method # 2 Restarting the AudioEndpointBuilder service

Incorrect operation of the AudioEndpointBuilder service can cause error 0x887c0032 to appear. This can be corrected by restarting the service. Try the following:

  1. press Windows + R;
  2. run “services.msc” in the called window;
  3. find “AudioEndpointBuilder” in the list of services and double click on it;
  4. set the automatic startup type and save the changes;
  5. restart your computer.

Let’s see if the error 0x887c0032 has been fixed.

Method # 3 Reset application (if applicable)

There is a chance that the application you are using has been corrupted, as a result of which the mentioned error occurs. You can try to remedy the situation by performing an application reset. This is done as follows:

  1. click on Start and open the settings of your computer;
  2. go to the “Applications and Features” section;
  3. select the application you need and go to its additional parameters;
  4. then click twice on “Reset”;
  5. restart your computer.

Taking into account that the problem was caused by an incorrectly working application, the error 0x887c0032 should disappear.

Method # 4 Updating the video driver

If you have already failed, but then you can try to update your graphics driver. An outdated video card driver can create a variety of problems for your system. Error code 0x887c0032 can also be one of these problems.

Here’s how to update your video driver:

  1. press Windows + R;
  2. type “devmgmt.msc” and press Enter;
  3. open the “Video adapters” section;
  4. right click on your video card and select “Update Driver”;
  5. click on the item “Automatic search for updated drivers”;
  6. wait for the installation of the fresh driver to finish and restart your computer.

If you have any problems installing the driver, then you can complete the installation yourself by downloading from the site Nvidia, AMD or Intel the correct driver version. The installation itself does not require any knowledge from you.

Method # 5 Using another program

Deadlock with 0x887c0032? Then try using a third-party video or audio program. We recommend that you use programs such as VLC, Media Classic Player, AIMP and other similar software. Many of them are completely free and available on many resources on the Internet.

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