Error “HRESULT 0x80073715” in iTunes: Causes and Solutions
The “HRESULT 0x80073715” error occurs during the installation of iTunes on Windows computers. According to numerous reports from users, this problem can manifest itself on all modern versions of Windows, from Windows 7 to “ten”.
Reasons for the appearance of “HRESULT 0x80073715”
There are only three reasons for this error:
- the installer does not have administrator rights;
- The Visual C ++ library package is damaged or missing;
- The iTunes installer is not designed to work with a specific version of Windows.
Below you can find a number of useful solutions to help you get rid of the annoying “HRESULT 0x80073715” error. We recommend that you follow the solutions in the order in which they are presented in order to achieve maximum effect.
Solutions to the error “HRESULT 0x80073715”
Solution # 1 Run the iTunes installer through the administrator
So, first of all, the most elementary way is to run the iTunes installer with the rights of a Windows administrator account. Perhaps this is all that the installer lacks for its further work. Follow these steps:
- right click on the iTunes installer;
- click on the item “Run as administrator”.
If the error “HRESULT 0x80073715” did not appear after launching the iTunes installer, then it really was a lack of administrator rights. The next time you encounter this error, you will know what to do.
Solution # 2 Installing Visual C ++ 2005
Visual C ++ 2005 is a very important set of libraries for the correct installation of any program on Windows, including iTunes as well. Some users claim that they were able to get rid of the “HRESULT 0x80073715” error by uninstalling the old version of MS ++ and installing Microsoft Visual C ++ 2005 Service Pack 1 on their computer. Do the following:
- press Windows + R;
- write the value “appwiz.cpl” and press Enter;
- find the program “Microsoft Visual C ++ 2005 Redistributable” in the list and right-click on it;
- select “Uninstall” and follow the instructions on the screen;
- after deleting go to this link;
- download Microsoft Visual C ++ 2005 Service Pack 1 on your PC, choosing the correct architecture (x86 or x64);
- run the downloaded installer and follow the instructions on the screen;
- reboot your computer when finished installing the libraries.
The error “HRESULT 0x80073715” during iTunes installation will disappear if the case was indeed in Visual C ++ 2005.
Solution # 3 Run iTunes installer in compatibility mode
You may be trying to install an outdated version of iTunes on your computer that is no longer compatible with your Windows OS. You can either try installing a more recent version of iTunes or try your luck with compatibility mode. If you choose the latter, then try the following:
- right-click on the executable file of the iTunes installer;
- select “Properties” and go to the “Compatibility” tab;
- click the Run Compatibility Troubleshooter button;
- click on the item “Use recommended parameters” and the button “Check the program …”.
If the iTunes installer has started correctly, congratulations. The problem really was the compatibility between the installer and the Windows OS.
Solution # 4 Installing an old version of iTunes
Old Windows installed on your PC? Then it is possible that the current version of iTunes is simply not suitable for you. You can try installing some old version of iTunes and see what happens. Go to following linkto download an older version of iTunes and try to install it.
We hope this article helped you fix the “HRESULT 0x80073715” error in iTunes.