When you buy a toy from the Playstation Store again, you, the happy owner of PS4, may come across a rather unpleasant error WC-40382-7, which literally will not allow you to make purchases in the future. Having met with an error, you can contemplate the following information on your screen:
The reason for error WC-40382-7 on PS4 may indeed be that you previously entered incorrect data from your bank card. However, in some cases, an error may be displayed even with the correct data entered. So what if you see error WC-40382-7 when trying to buy something from the Playstation Store? Let’s find out.
Checking bank card details
Let’s make sure right away that you entered your bank card details correctly in the Wallet settings. You probably remember how to get there, but still: Functions Screen → Settings → PlayStation ™ Network / Account Management → Account Information → Wallet.
Get to the settings of the Wallet, and carefully consider whether the information from the bank card that you previously entered is correct and true. Found some kind of inconsistency – error WC-40382-7 on PS4 was probably due to this. Enter the correct details and then try to make a purchase from the Playstation Store again.
Checking the exposed address
An account with the Sony Entertainment Network is simply necessary to use the Sony brand store properly. As you can probably remember, when creating this account, you had to specify in its settings the address that is associated with your credit / bank card. Error WC-40382-7 on PS4 could appear precisely because the wrong address was entered by accident.
You need to go back to your Sony Entertainment Network account settings and check the information you entered earlier. If it does not correspond to reality, then simply replace it with the correct one, after which the problem will be eliminated. Nevertheless, if the data in SEN and PSN Wallet are entered correctly, but you still encounter error WC-40382-7, then, unfortunately, the situation starts to acquire different colors.
Re-adding a credit / bank card
So, we entered the territory of experiments: the data you entered earlier when filling out your PSN and SEN account turned out to be quite correct, but the error WC-40382-7 is still not present when you try to buy something. The next way to get rid of the problem discussed in this article is to re-add the credit / bank card.
To do this, you will have to go back to the Wallet settings: Functions Screen → Settings → PlayStation ™ Network / Account Management → Account Information → Wallet. Once you get to the settings you want, delete your credit card and then re-add it. As soon as you re-add it, go to the Playstation Store and try to make the previously desired purchase. Often, many users get rid of the WC-40382-7 error on PS4.
Linking another credit / bank card
Sometimes, none of the above just works. What to do in this case? Well, you are left with few alternatives, one of which is using a different credit / bank card. Yes, not every person has several of them, but if you have one more card, then you can try to tie it.
Use the steps from the previous paragraphs of the article to get to the desired settings. Once you remove the old card and link the new one, try making a purchase from the Playstation Store to see if the WC-40382-7 error appears on your PS4. If you find yourself in exactly the same situation as with another card, then, unfortunately, there is little left for you: use PayPal if you need to make a purchase urgently, or just wait a little and then try to link a credit / bank card.
We hope we were able to help you with solving such a tough bug like WC-40382-7 on PS4.