Exception unknown software exception (0xc06d007e)
The error “Exception unknown software exception (0xc06d007e)” can occur on absolutely any version of Windows. Many users claim that this error does not disappear from their computer, even if they try to close it through the task manager.
Reasons for “Unknown software exception (0xc06d007e)”
Typically, there are four reasons behind this error:
- corrupted Windows Update files;
- conflict with third-party antivirus;
- conflict with some program on the computer;
- damaged Windows system files.
Ways to solve code 0xc06d007e
In this article, we’ll take a look at four of the most effective ways to deal with this error. We recommend that you follow the order of execution in which the following methods are located.
Method # 1 Troubleshooter
If you come across this error while installing an update, then you need to check if your Windows Update has started to “junk”. The system troubleshooter will help you with this. It will scan your Windows, find problems with the Update Center, and suggest fixes. Try the following:
- right-click on Start and go to system settings;
- go to the “Update and Security” section;
- go to the “Troubleshooting” tab;
- click on the item “Windows Update”;
- then – click the “Run the troubleshooter” button;
- wait for the scan to finish and click the Apply this Fix button.
The error “Exception unknown software exception (0xc06d007e)” should disappear, unless, of course, the reason was the incorrect operation of the Update Center.
Method number 2 Removing third-party antivirus
As a rule, antiviruses help to protect the user’s system from unwanted “guests”, however, in some cases, antiviruses can cause a variety of problems. The error in question may just be one of such problems. Too picky antiviruses include McAfee, Panda Antivirus, or even Kaspersky. If you have a third-party antivirus installed, then try to get rid of it and see if something changes.
Method number 3 Net loading
The error “Exception unknown software exception (0xc06d007e)” can easily be caused by some application or even a system service. You need to do what is called a “clean boot” to see if this is the case. Do the following:
- press Windows + R;
- write “msconfig” in an empty line and press Enter;
- go to the “Services” tab;
- check the box “Do not display Microsoft services”;
- click on the “Disable all” button;
- switch to the “Startup” tab;
- click on the line “Open Task Manager”;
- disable all applications in the list using the corresponding button in the lower right corner of the window;
- restart your computer.
If there is no error code 0xc06d007e at logging in, then some disabled service or program was really guilty. You need to turn on all the disabled elements one by one in order to understand what exactly caused the problem.
Method number 4 SFC and DISM utilities
The “Unknown software exception (0xc06d007e)” error may be the result of corrupted Windows system files. In this case, you need to use the SFC and DISM utilities. They will help you find corrupted files and try to repair them. Do the following:
- right-click on Start and select “Command Prompt (administrator)”;
- enter the command “sfc / scannow” and press Enter;
- wait until the utility finishes and restart your computer;
- open the command line again and run the command “DISM / Online / Cleanup-Image / RestoreHealth”;
- restart your PC after running DISM.
Hopefully, at least something in this article helped you with 0xc06d007e.