When you launch your Xbox One game console again and want to play something on it, you may stumble upon a rather disturbing message “Do you own this game or application?” Naturally, this message will block your path to obtaining the gaming experience that you so longed for.
The full message of this error is as follows:
Are you the owner of this game or app?
If you have a game disc, insert it. If not, make sure you’re signed in to Xbox Live. If you are not authorized to use the game, you must purchase it from the Xbox Games Store.
As you can see, there are already a few hints in the post to help you resolve the issue you are experiencing on your Xbox One. However, what is the reason for this problem? In fact, it can arise for several reasons:
- the Xbox Live service is currently experiencing some difficulty and is interrupted;
- The game disc is not in your Xbox One’s drive.
- the game disc cannot be read by the drive of your console for some reason; there may be some physical damage or dirt on it;
- you logged into the console under the account on which the game you are launching was not purchased;
- the user from whom the game was purchased did not give you access to it;
The reasons can be divided into three categories: Xbox Live, game disc, and account. As you can see, in the error message “Do you own this game or application?” there are already some solutions that we will now consider. So, let’s get rid of this problem.
Fixing the error “Are you the owner of this game or application?” on Xbox One
Method # 1: Performing an Xbox Live Test
Sometimes, the user is not to blame for various problems. In the case of this error, it could occur in the event of some problems in the operation of the Xbox Live service. If so, then you just need to check the status of this service.
When your Xbox One is running, you should see alerts about the Xbox Live service. If you saw that Xbox Live, social and gaming services are currently down, then you just need to wait a while. However, if you see that the services are okay, then there is definitely something else that is the problem.
Method # 2 Insert the game disc into the Xbox One drive
Yes, even though this is a century of high technology, we still have to insert game discs into consoles in order to play them. You might say, “But I installed it on the hard drive!” This may be true, but to play purchased games on discs, you’ll need to insert them into your Xbox One drive every time. So that’s it. If you tried to start a disc purchase without a disc, insert the disc into the drive and check for the message “Do you own this game or application?”
Method # 3 Checking the disk
Ok, but what if the disc is already in the Xbox One drive? Well, then you can start looking obliquely towards the disc itself, since various contaminants and even damage can be found on its surface. Remove the game disc from the drive and inspect it. Perhaps there really is something wrong with him.
If you didn’t find any problems with the disc, then there may be some problem with the drive of your Xbox One. Unfortunately, such an outcome is possible. However, before taking your console for repairs, go through the rest of the methods in this article to rule out all the possibilities.
Method # 4 Restarting the game
Why not just try restarting the game and see the result? Maybe your game just had a single glitch, which is solved by its most common restart. After all, it’s always worth a try. To restart the game, you first need to close it.
Press the X button on your controller to open the Xbox One guide. Now select “Home”. Find your open game tile and press the Menu button on your controller, then select Exit. So we closed the game.
Now try launching the game you want again and check for the “Are you the owner of this game or application?” Error. If it is not there, then it was just a single failure, which should no longer appear. But even if he does appear, then you know what to do.
Method # 5 Restarting the console
The crash may not have occurred with the game being launched, but with the operating system of the Xbox One console as a whole. To test for such a possibility, you need to try to simply restart your console and then check for an error. Press the X button on the controller to open the guide.
Now go to the section with console settings. Next, select the “Restart Console” item and confirm your intentions by clicking on the appropriate item. Once your Xbox One console starts up again, try launching the game you want and check for the “Do you own this game or app?” Error.
Method # 6 Login with the correct account
If you have multiple accounts on your Xbox One, make sure you are signed in to the one where you bought the game you are launching. Sometimes you can easily confuse accounts and try to launch someone else’s purchase. Make sure you are on the account where you purchased the game. If not, then log in to the desired account. As a last resort, you can try to persuade the owner of another account to give you their data, or put the console in the role of Home.
However, if you have checked and followed everything, but the error “Are you the owner of this game or application?” it was not possible to fix it, then, unfortunately, go back to the unpleasant guess about the console drive in the third method.