How do I resolve error CE-30002-5 on PlayStation 4?

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PlayStation 4 is arguably the best platform for gaming. Not all games are released on PC, and they are often less optimized. The PS4 offers the ultimate in gamer comfort, there are tons of exclusive games coming to this console, and they’re all high quality. Sometimes the PlayStation 4 loses the ability to fulfill its intended purpose, instead of launching games, it gives an error. One of the likely scenarios for the development of events is the display of error CE-30002-5. There are many reasons that can lead to this problem. In this article, we will try to solve the problem, regardless of the reasons for its appearance.

How to remove error CE-30002-5?

The solutions to the problem depend on where the error occurred. For convenience, they were divided into 2 groups: an error appears when trying to start the game or at the time of updating.

Error when starting the game from removable storage

Quite often, a crash with the CE-30002-5 code appears when launching a game located on an external drive.

What do we have to do:

  1. Verify that the drive meets the minimum PS requirements This includes the ability to connect an external hard drive via USB 3.0. Its capacity is also important, the set-top box does not support disks up to 250 GB and over 8 TB. It is also worth checking with the manufacturer of the compatibility of the disc with the prefix;
  2. Format external drive. It is worth going to this stage if the disc meets the requirements of the set-top box. It is important to understand that after the completion of the formatting procedure, the disk will only be suitable for storing data from the PS. You will not be able to store any personal information on the disk, unless you have to reformat it. How to do:
    1. Go to the “Settings” section and select the “Devices” section.
    2. Open the item “USB storage devices”.
    3. Select the problematic device and click on the “Format as external storage” option.
    4. Then there will be warnings that the formatting process will completely clear the information on the disk. You need to agree with the notification with the “Ok” button. It is important to transfer useful data to your computer before formatting, otherwise it will be lost.
    5. A notification about the successful completion of the procedure will appear. The device is now available for use on a set-top box.

What to do in case of error CE-30002-5 during upgrade?

If the error haunts the user when trying to update the system or software, you should:

  1. Go to the “Notifications” section and remove all existing entries here. The most attention should be paid to update notifications.
  2. Force the system to update. You need to go to safe mode, for which you have to restart the console. Turn it off by pressing the power button. As soon as the power diode goes out, you need to hold down the button again until the 2nd signal appears. Now you need to connect the controller (if it is not already installed) and select the “Update system software” option. When choosing the update method, it is better to specify “Via the Internet”.
  3. To reconstruct the database, there is such an item in the same menu where you went in the last item. The rebuilding process will have to be used in case it was not possible to update with the previous method. The procedure takes a lot of time, the more disk space is occupied, the longer you will have to wait. As soon as everything is over, you should check if the console is working correctly.
  4. Initializing the PS4 system is the last option to get rid of the error. It is worth resorting to it only as a last resort, the procedure leads to the deletion of all data on the disk. It is worth downloading and dumping the PS4 firmware to a removable drive in advance.

Some of the above should help fix the CE-30002-5 error on the PlayStation 4.

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