Twitter’s Periscope streaming service almost instantly became popular with a wide variety of segments of the population due to its ease of use and the ability to organize the broadcast almost instantly. However, some users face problems already at the stage of installing the branded client from the Google Play store, as they receive a message that “Periscope is not supported on your device.” How to be in this case, what system requirements must be met, as well as to configure Periscope on another device, we will tell you in this material.
Why is there an error during installation?
Since the social service Periscope is completely built around streaming video, you must have a device of the appropriate capacity to use its capabilities, create streaming, watch other people’s videos, and even participate in discussions of certain broadcasts. As the developers of the Periscope application point out, with regard to devices running Android, the minimum system requirements are a smartphone (not a tablet!) With Android KitKat 4.4 or a later version installed, with at least 512 MB of RAM, and with a front camera. less than 3 MP.
The requirement for a camera is a simple formality, hinting that a camera with a lower resolution will simply not be able to send a sufficiently high-quality picture to the participants in the broadcast. At the same time, the requirements for the version of the operating system and the amount of RAM are very strict and are checked even at the installation stage. If your device does not meet the declared parameters, the Google Play store will inform you that “Periscope is not supported on your device.”
How do I resolve the “Periscope is not supported on your device” error?
If you are sure that the amount of memory in your smartphone is sufficient to use Periscope, then the store has issued an error due to an outdated version of the operating system. Check for available updates for your model and install Android OS 4.4 or higher. Then try to install the application again.
If the software version meets the requirements, but you still see the error, the problem is likely with the amount of RAM. This type of memory should not be confused with the amount of memory for storing data. It is impossible to expand it. Only device change will help.
In this case, we recommend installing Periscope on your PC using the instructions below.
How do I install Periscope on a PC?
- Download BlueStack 2 by going to this link
- Install the downloaded utility on your PC.
- Open it and log in using your Gmail username and password.
- After logging in, in the upper left corner of the BlueStack 2 window, enter the Periscope request and install the application.
- After downloading and installing the Periscope client, a new icon will be added to the BlueStack 2 window. Click on it to open a new application.
- Log in to Periscope using your existing account or create a new one. Please use your Twitter account to sign in. To register, you need an active phone number.
- After logging into your account, you will be able to fully use Periscope if you have a webcam on your PC.