How to fix error 0x87E10BD0 in Windows 10 Store?

Error 0x87E10BD0 appears while downloading apps in the Windows Store. Typically, this error message appears a few seconds after the application starts downloading. This problem only appears on Windows 10.

Causes of Error 0x87E10BD0

• The user is not signed in to their Microsoft account. The developers do not specify this, but you must be sure to log into your account to access all the functionality of Windows 10. The same applies to the Store.
• Windows Store bug. It was found that the error 0x87E10BD0 may appear due to a certain bug in the Windows Store, which has a chance to appear whenever a user downloads an application that has a beta version. In such a situation, you can try downloading another application first.
• Corrupted / missing AUInstallAgent. Another reason is AUInstallAgent. Some users claim that they managed to fix the problem simply by re-creating the AUInstallAgent folder on the system.
• Corrupted Windows Store cache. The Windows Store cache is known to cause all sorts of problems, including our mistake today.
• Application conflict. Third party software may conflict with downloading an app from the Store. You need to understand which software is causing the 0x87E10BD0 error and get rid of it. A clean boot will help you with this.

Methods for solving error 0x87E10BD0

Method # 1 Sign in to your Microsoft account

You are probably out of luck with this error because you are not signed in to your Microsoft account. To do this, follow these steps:

1. press the combination Windows + R;
2. write “ms-settings: emailandaccounts” and press Enter;
3. click on the line “Add Microsoft account”;
4. then follow the instructions on the screen to add your account to the system;
5. restart your computer.

Try opening the Store again and downloading the app you want. Error 0x87E10BD0 will go away if the problem was with the account.

Method # 2 Loading another application

Some users claim that they managed to fix the problem by downloading a completely different app from the Store. Simply put, we suggest downloading the unnecessary application first, then the required one. This is a slightly strange solution, but, as practice shows, it works from time to time.

Method # 3 Re-creating the AUInstallAgent folder

Error 0x87E10BD0 can occur due to a corrupted AUInstallAgent folder. All you need to do in this case is to recreate this folder on your computer. The process is pretty simple if you follow the steps below:

1. press Windows + R;
2. write the value “% windir%” and press Enter;
3. once in the required directory, try to find the folder “AUInstallAgent”;
4. if you could not find it, then create a new folder and name it “AUInstallAgent”;
5. restart your computer.
   

   The note: if you still see the folder “AUInstallAgent”, then first delete it, and then create a new folder.

We go to the Store and try to download the application to check for the error 0x87E10BD0.

Method # 4 Reset Windows Store Cache

It turns out that this error can occur due to some damage inside the Windows Store cache folder. If this is the case, then you need to use WSReset, a system program to reset the Store app cache. You can start it as follows:

1. press the Windows + R buttons;
2. enter the value “wsreset.exe” and press Enter;
3. then the command line will open, after which it will immediately close and the Windows Store window will appear in front of you;
4. restart your computer as soon as the above happens.

It is worth noting that it is this method that most often helps users in solving error 0x87E10BD0 and other similar problems with the Store application.

Method # 5 Net load

It is possible that a program or service on your system is interfering with the normal operation of the Store. To determine what exactly is causing the problem, you need to follow a procedure called Clean Boot.

The idea behind this procedure is as follows: you disable all third-party applications and services in Windows, leaving only the system ones, and then start turning them on one by one in order to find the culprit. To perform a clean boot, do the following:

1. press Windows + R and run “msconfig”;
2. go to the “Services” tab and check the box next to “Do not show Microsoft services”;
3. then click on the “Disable All” and “Apply” buttons;
4. then go to the “Startup” tab and click on the line “Open Task Manager”;
5. select each of the programs in the list and click the “Disable” button;
6. restart your computer.

We open the Windows Store and try to download the application we need. If everything went well this time, then some service or program really conflicted with the work of the Store. You need to enable disabled services / programs one by one to identify what caused the error 0x87E10BD0.