Error 80710102 on PS3 is the kind of problem that no one ever wants to face. This error appears when trying to access the functionality of the Playstation Network service. In fact, we have before us a rather difficult network error that can be fiddled with for a long time. It is most common among users whose consoles are connected to the network through a router. However, in this article we will look at why error 80710102 occurred on PS3 and how you can get rid of it.
Causes of error 80710102 on PS3
So why did error 80710102 appear at all? Well, there may be several reasons:
- problems connecting the PS3 console to a Wi-Fi router;
- there are two devices with the same IP address in the local network of the router;
- “Gray” IP-address from the provider;
- problems with the provider’s DNS server;
- Sony servers are currently experiencing some kind of problem;
These are, in fact, all the reasons why error 80710102 can occur on PS3. Of course, it can be eliminated in one way or another, depending on the cause of its occurrence. Let’s see how you can get rid of 80710102.
Fixing error 80710102 on PS3
Wait
Error 80710102 on PS3 could have arisen for one simple reason – Sony servers are currently experiencing some difficulties in their work, they are under maintenance or “fell”, for example, after an attack on them. Either way, you can check the status of Sony’s servers and services by following the link below.
https://status.playstation.com/ru-ru/
Follow the link and check if the Playstation Network servers are operational. If not, you will have to wait until their work is restored. If they are completely in order, error 80710102 occurred for some other reason. Actually, in the second outcome – we move on.
Restarting Console / Router
Let’s now make sure that error 80710102 on PS3 is not some random bug in the console software. Try restarting your PS3 first, then check if the problem goes away. If not, then try restarting your router, as it may start to fail. Having not received any result from the actions performed, move on.
Manual IP address setting in PS3
Earlier we said that error 80710102 on PS3 can also occur as a result of the fact that your console and some other device on the router’s network have the same IP address. This happens from time to time, but it’s extremely easy to fix by entering the IP you need for the console.
To do this, you need to follow these steps:
- open “Settings” on PS3;
- select the following items: Network Settings → Confirmation of Console Disconnection from Network → Special → Wireless → Scan → Select your router’s network encryption method → Enter network password;
- for Ethernet working mode, select “Select automatically”;
- then select “Automatic” in the item about the IP-address settings;
- enter the IP address of your computer (or any other device on the network), but replace the last digit in it;
- select all other settings according to your network connection;
Try using Playstation Network functionality again to see if error 80710102 on PS3 has been resolved. If the problem really was an incorrect IP address on the console, then you should be able to use PSN without any problems.
DNS change
ISP’s DNS server problems are another reason you might encounter error 80710102 on your PS3. You can try changing the DNS server address on your PS3 to get rid of this error. Actually, it is precisely such a solution that most often works in such a situation.
So, do the following:
- do all of the above and get to the IP address setting for the console;
- select “Automatic” for the IP address;
- then select “Do not install” at the moment with the DHCP setting;
- select “Manual” on the DNS screen;
- set the addresses 8.8.8.8. and 8.8.4.4. for primary and secondary DNS;
- now expose the following:
- MTU – “Automatic”;
- Proxy server – “Do not use”;
- UPnP – “Enable”;
Once you’re done adjusting the settings for your network, try using the Playstation Network services and see if the error 80710102 on the PS3 has been fixed. Typically, it should go away if the DNS was really the problem. If you still see it, you can try using other public DNS services, for example, try using the DNS server addresses from the OpenDNS Internet service:
- 208.67.222.222
- 208.67.220.220
- 208.67.222.220
- 208.67.220.222
Take any two addresses – and use them when setting up the DNS server on your console, following the steps above. We hope this article helped you get rid of error 80710102 on PS3.