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Windows owners are faced with error 9c48 when trying to install an update for the system. Some users claim that this code occurs during the installation of certain updates for the Internet Explorer or Edge browser. Error 9c48 can manifest itself on all versions of Windows, from Windows 7 to the latest builds of Windows 10.

What causes the 9c48 error?

• A typical bug in the Windows Update.
• Overly “caring” third-party antivirus.
• Windows Modules Installer is disabled.
• Incomplete installation of Internet Explorer.
• Damaged system files.

Methods for solving error 9c48

Method # 1 Run the troubleshooter

It is true that the troubleshooter does not often help in solving “problems” that have arisen in the system, however from time to time it can still solve the problem. To run the troubleshooter, you need to do the following:

1. press Windows + R;
2. copy the value “ms-settings: troubleshoot” to a blank line and press Enter;
3. click on the item “Windows Update” and the button “Run the troubleshooter”;
4. wait a couple of minutes and click the “Apply this fix” button;
5. restart your computer.

We are trying to update our Windows again. Error 9c48 may have disappeared from your computer. If not, then let’s move on.

Method # 2 Disable active anti-virus protection

Antivirus is usually an incredibly useful thing on any user’s computer. Nevertheless, sometimes the antivirus can become overly “caring”, blocking from right to left any component in Windows, whether it is a system component or not.

We recommend that you try disabling the active protection of your third-party antivirus and see what happens. You can disable the protection of a particular antivirus in different ways – for example, through the tray in the system taskbar.

Method # 3 Enabling Windows Modules Installer

It turns out that error code 9c48 can occur due to a disabled Windows module installer. This service is responsible for installing, changing and removing Windows updates, as well as additional components important to the system.

Of course, you will not be able to update if this service is deactivated. To enable the Windows Modules Installer, you need to do the following:

1. press Windows + R;
2. insert the value “services.msc” into a blank line and press Enter;
3. find the service “Windows Modules Installer” in the list and double-click on it with LMB;
4. select the “Automatic” value in the service start type settings;
5. save your changes and restart your computer.

If the Windows Modules Installer has been deactivated on your OS, then this method should have saved you from error 9c48.

Method # 4 Revert to Internet Explorer 10 (Windows 7 only)

Some users were able to get rid of the discussed error by simply rolling back to Internet Explorer 10, an older version of Microsoft’s browser. If you have Windows 7 and you face the same problem, then try the following:

1. make sure Internet Explorer is closed;
2. press Windows + R;
3. write the value “cmd” and press the combination Ctrl + Shift + Enter;
4. enter the command “FORFILES / P% WINDIR% servicing Packages / M Microsoft-Windows-InternetExplorer- * 10. *. mum / c“ cmd / c echo Uninstalling package @fname && start / w pkgmgr / up: @fname / norestart ”” (Without quotes around the edges);
5. after completing the operation, restart your computer.

We are trying to update Windows 7 and see if the 9c48 error has disappeared or not.

Method # 5 System Restore

Nothing succeeded? Then it’s time to get down to more sophisticated methods. We suggest that you use a restore point created automatically on the system to try to get rid of error 9c48. It’s not a guaranteed solution, but it’s worth trying.

So, system recovery using a restore point is performed as follows:

1. press the combination “rstrui” and press Enter;
2. click on the “Next” button in the window that appears in front of you;
3. check the box next to the “Show more restore points” option;
4. select a suitable restore point from the list and click the “Next” button;
5. click on “Finish” to start the system recovery process;
6. after a scheduled restart of your computer, try updating your Windows.

Method # 6 Returning the PC to its original state

Well, if the above method could not help you, then you can try to return the computer to its original state. Simply put, reinstall Windows without losing your personal data.

To start this process, do the following:

1. press Windows + I;
2. go to the “Update and Security” section;
3. go to the “Recovery” tab;
4. click on the “Start” button at the very top of the window;
5. then select “Save my files”;
6. click on the “Reset” button.

Everything, the process of resetting the computer has begun. Wait for the reset to finish and as soon as you log in, check for error 9c48 when updating Windows.