• May 22, 2024

How to get rid of ERR CONNECTION RESET error?

ERR CONNECTION RESET is an error that usually occurs when you try to go to a web resource, but you cannot connect to it. Other sites might work without problems, but the one you want doesn’t. This error can be caused by a number of reasons, but often it appears due to:

  • prohibition on the transition from the provider or the site itself;
  • active antivirus or firewall;
  • incorrectly set MTU value.

To get rid of ERR CONNECTION RESET, we advise you to use the methods below.


Method # 1 Use a VPN

Using a VPN, you can bypass restrictions that might have been set by your ISP or the web resource itself. If you do not plan to work with a lot of traffic, then Tunnelbear can be advised – a reliable VPN that gives its user as much as 500 MB per month for free.

If you plan to watch streaming video on the site (or something of the same caliber), then you will have to fork out for a subscription or look for free VPNs.

Method # 2 Disabling antivirus

Deactivate the firewall and active protection of your antivirus software. In most cases, this can be done through the antivirus icon located in the notification area of ​​the Start taskbar.

If you do not have a third-party firewall or antivirus on your PC, then we recommend trying to deactivate Windows Firewall and Defender. This can be done as follows (example on Windows 10):

Deactivating Windows Firewall

  • Press Win + S;
  • write the request “Windows Defender Firewall” and select the result;
  • click on “Turn Windows Defender Firewall on or off”;
  • enable “Turn off Windows Defender Firewall (not recommended)” for each type of network;
  • save your changes.

Disable Windows Defender

  • Press Win + S;
  • enter “Windows Defender Settings” and select the result;
  • click on “Virus and threat protection” in the protection areas section;
  • further – “Manage settings” in the “Virus and threat protection settings” section;
  • set the real-time protection switch to the “off” position;
  • close all open windows and restart your computer.

After deactivating both system components, go to the correct website and check for the ERR CONNECTION RESET error.

Method # 3 Setting MTU

And the ERR CONNECTION RESET error can occur when an incorrect MTU (Maximum Transmission Unit) value is set on the user’s computer. Here’s what you need to do:

  • press Win + R;
  • write down the value ncpa.cpl and press Enter;
  • copy the name of your network connection somewhere;
  • press Win + R again;
  • write in the value cmd and press Ctrl + Shift + Enter;
  • write command netsh interface ipv4 set subinterface “NAME OF NETWORK CONNECTION” mtu = 1472 store = persistent and press Enter.

Check for an ERR CONNECTION RESET error while navigating to the required web resource.

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