“Login not possible due to data transmission error”

Updated skype before latest version? Probably, like many other users, they were looking forward to a new cool design, some interesting things from the developers? But for some reason they saw only the inscription “Login not possible due to data transmission error” when trying to log in? And even restarting your computer hasn’t helped three times? Congratulations, you are in the club!

Login not possible due to communication error

Don’t worry, we’ll show you how to fix this problem quickly and easily. three different ways. Choose the one that suits you best.

First option

The most “painless”: you can simply try to fix the error that has occurred, while your current profile, contacts and correspondence will be preserved. In order, follow all the steps described in our step-by-step instructions.

So,

  1. Get out of Skype.

    PS: Remember that closing the window is not enough to exit the program. You need to find its icon in the lower right corner of the panel among the running applications, right-click on it and select “Exit Skype“.

  2. Make hidden program files visible. It’s easier than it sounds: just press “Start” (you can also do this with the command Win + R). In the search box, enter this strange thing: % appdata% skype
  3. Open the folder with your account Skype. You can find it as follows: C: Users AppData Roaming Skype where Ultrasonic inspection – your computer account, UZS – on Skype.
  4. Open the folder with your skype-login (the name of this folder will correspond to it).
  5. Find a file named main.iscorrupt… It was this file that was a nuisance, so delete it

Everything! Launch skype, enjoy the normal operation of the program and communication.

It – a great way elimination of the error. However, there are times when it doesn’t work. Then the user again sees the already hated “Login not possible due to data transmission error”… In this case, you will have to resort to one of the other two options.

> Second option

Deleting your profile. However, if you are only worried about the loss of valuable information from correspondence, the method is suitable for you, because the profile is deleted, but everything your correspondences are saved! Contacts won’t go anywhere either. Profile only.

There are also simple step-by-step instructions for this method.

Steps:

  1. Get out of Skype (similar to the previous method; do not forget about the correct exit from the program).
  2. Again “Start”, enter the same strange thing in the search % appdata% skype (needed to make hidden program files visible).
  3. Open the folder with your account Skype (C: Users AppData Roaming Skype where Ultrasonic inspection Is your computer account, and UZS – on Skype).
  4. Go to your profile Skype (the folder name will match your username) and rename his… You can, for example, add “2019” or “-NEW” in the end.
  5. Start skype, enter your login-password pair.
  6. Exit the program again.
  7. Open the folder with Skype profiles and see that they are now there two: your old profile and new
  8. Go to your old profile, find there the file “main.db“. It is he who is the keeper of all your correspondence. Copy it.
  9. To the folder with the new profile insert with replacement copied file.

You can reboot just in case Skype again, but this is not necessary. After completing these steps, the application should start without error and you avoid losing valuable data: contacts, message histories, etc.

> Third option

Havedeleting an existing profile… The method is suitable for those for whom the history of Skype messages is of no value, because this method implies lose all correspondence. Contacts wherein will remain

Follow the step by step instructions if you want to delete your profile in Skype:

  1. Exit the program (similar to the previous methods).
  2. Push “Start”, enter in the search bar % appdata% skype, thereby making hidden program files visible.
  3. Open the folder with your account Skype (C: Users AppData Roaming Skype where Ultrasonic inspection Is your computer account, and UZS – on Skype).
  4. Find there a folder with your profile (the name is identical to the Skype login).
  5. Delete this folder
  6. Start skype, enter your login-password pair.

Computer problems

Calmly continue to work and communicate without errors!

Fallback option

For complete peace of mind You can also try reinstall skype (that is, completely uninstall the application with all existing files, and then download and install it again).

In this article, we have described three different ways to fix the error Skype Among them there is a method without any loss of information for the user, a method with saving correspondence and profile contacts, and simply deleting an existing profile on Skype while saving contacts.

You can always explain the procedure, for this there is simple and clear step-by-step instructions… Hopefully this information helped you solve your problem, and when trying to log in to Skype you will no longer see this annoying inscription on the screen.

Everything for users!

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