Minecraft is currently not available on your account.
The Microsoft App Store is a digital distribution platform that was introduced with the release of Windows 8 and is now an integral part of Windows 10. It can be used to install applications and games from Microsoft, which also includes Minecraft. However, many users face an error after purchasing and adding the game to their account.
The messages may vary slightly, but they are all associated with error code 0x803F8001. It is worth noting that this code does not only apply to Minecraft, it can appear when launching other applications from the Microsoft store. In most cases, this is due to damage to any files during download, but since there is no universal solution, below are several ways to fix the error.
Solution 1: Sign in with the correct Microsoft account
Typically, error code 0x803F8001 indicates that the application is missing from the user account. The problem often arises due to the fact that many games are linked to different accounts, or the Microsoft account is not synced with the Xbox app. Therefore, sometimes confusion occurs, especially if the email address associated with the profile has recently changed.
Here’s how to fix it:
- Open the Microsoft Store and download the Xbox Console Companion app.
- If you are automatically signed in, sign out by clicking Settings> Sign Out.
- Log in to your Xbox app account and make sure you’re signed in with the same account as in the Microsoft Store.
- Launch the Xbox Console Companion app and sign in with the same account you used to purchase Minecraft.
Solution 2: Run Microsoft Store Apps Troubleshooter
Since Minecraft is a Microsoft Store app, one option is to diagnose and troubleshoot the built-in tool.
- Right-click on the Windows icon (left, bottom corner of the screen).
- Select Control Panel, and go to the Troubleshoot section.
- Next, go to System and Security> Windows Update.
- In the next window, click Next, and wait for the diagnostics to finish.
Solution 3. Update Windows
If you are using an outdated version of Windows (below version 17134.0), then you will not be able to launch Minecraft. Not only should the system be updated to the latest version, but all optional updates should be installed.
- Right-click on the Windows icon and go to the Control Panel.
- Select the Windows Update section and Check for Updates.
- Wait while the updates are downloaded and installed.
- Restart your computer and try starting Minecraft again.
Solution 4. Reset Minecraft app preferences
How to do it:
- Type% AppData% into the Windows search bar and press Enter.
- Go to your Minecraft folder and find the options.txt file
- Delete it (Shift + Del) to reset the app preferences.
- Try to launch the game.
Solution 5. Reinstall Minecraft
- Right click on the Windows icon and select Control Panel.
- Go to the Programs and Features section.
- Find Minecraft in the list and delete it.
- Then enter% AppData% in Windows search and press Enter to find the game folder, as in the previous option.
- Delete the Minecraft folder.
- Now open the Microsoft Store and install the app again.
Solution 6. Reset Microsoft Store
If none of the above helps, you can try resetting the Microsoft Store.
This is done as follows:
- Enter WSReset in the Windows search.
- Select the found application.
- A pop-up window with a black background will appear for a few seconds – do not close it.
- After it disappears, the Microsoft Store will be reset.