• March 4, 2024

Origin error code 9: 0: how to fix

When you try to start Origin, you may receive a 9: 0 error. Mostly the problem appears when installing an update. After installing the next update, the Origin client completely stops starting. It is not always possible to open an application even in offline mode. If you uninstall the client in the standard way and install it again, usually the 9: 0 error still continues to appear.

Error 9: 0 in Origin

However, we know the correct steps to fix the error, and are ready to share them. The ways to fix the 9: 0 error are described below.

Reasons for the error

There are several main reasons for the failure:

  • According to technical support, the Origin 9: 0 error is caused by the lack of NET in the system. Framework.
  • Origin app crashed.
  • Antivirus software is blocking the installation.

Ways to solve the Origin error 9: 0

There are 2 best fixes: Install NET. Framework and completely reinstall Origin on your computer. If they do not help, you can use additional methods, and they often help.

Installing the latest version of NET. Framework

The simplest way that works in most cases. All you need to do is download the installation file for linkand then run it. Installation does not require any user intervention.

Reinstalling Origin according to the instructions

The usual uninstall and reinstall method using the Control Panel tool does not work. Be sure to use this method.

Important! Before starting the uninstallation procedure, you should completely close Origin using the “Task Manager” (Ctrl + Alt + Del).

How to close the Origin client:

  1. Open the application window and exit it by clicking on the cross in the upper right corner.
  2. Go to the “Task Manager” on the PC by pressing the key combination Ctrl + Alt + Del, and selecting the desired item from the list that appears.
  3. Find all Origin-related tasks in the Processes tab. They have this word in their name. First of all, you should pay attention to OriginClientService and OriginWebHelperService.
  4. Right-click and select “End task” for all found processes.

Completely remove Origin from the system. To do this, you first need to delete all application files.

How to remove files:

  1. Click on “Start” => “This PC” and go to the C drive.
  2. Go to the “Program Files” folder, for 64-bit systems all data is saved in Program Files (x86).
  3. Select the directory named Origin with the left mouse button and press the Del key.

You also need to clear the keys in the registry. Since it is dangerous for an inexperienced user to work with the registry, it is better to make a backup first.

Making a backup:

  1. Hold down the Windows key together with the R button.
  2. In the window that appears, enter the word regedit and press the “OK” button.
  3. In the “Registry Editor” window, click on the “File” button and select “Export”.
  4. Select the “Entire registry” option in the “Export range” menu.
  5. Select the location and name of the file for the backup.
  6. Click on the “Save” button.

After creating a backup to be safe from possible problems, you can start cleaning the registry:

  1. Repeat steps 1-2 from the previous instructions.
  2. Go to the HKEY_LOCAL_MACHINE directory, then SOFTWARE and select the Wow6432node folder. If there are several Wow6432node sections, you should find the one with a folder named Origin.
  3. Right-click on the Origin directory and select “Delete”.
  4. Next, find the Origin folder in the Microsoft, Windows, CurrentVersion, Uninstall directories.

It remains to remove the cache from the Origin application:

  1. Open “Explorer” and go along the path C: / ProgramData.
  2. If the specified folder could not be found, then you need to enable the display of hidden folders. You should click on “View” => “Options” => “View” and set the selection next to the item “Show hidden files …”.
  3. Right-click on the “Origin” folder and select the “Delete” option.

After completing the uninstallation procedure, the simplest thing is left – to install a new version of the client. To do this, download Origin and run the installer.

Additional methods of correction

Among the working ways to solve the Origin error 9: 0:

  • Run Origin in compatibility mode with Windows XP SP3. You need to right-click on the application shortcut and select “Properties”. Go to the “Compatibility” page and check the box next to “Run this program in compatibility mode for”. At this point, you should select “Windows XP (Service Pack 3)”.
  • Disable antivirus while Origin starts. You should make a PKM on the antivirus shortcut and turn it off for 1 hour. If the problem was with the antivirus software, then the client should start.
  • Clean trash and registry through CCleaner… The tools you need are on the first and second tabs.

The methods have already been tested by many users, and they have proven themselves on the positive side. We hope that one of the ways solved the crash with the Origin code 9: 0, and you have access to your favorite games.

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