PlayStation 4 error code NW-31449-1: how to fix

“Error NW-31449-1” on the game console Playstation 4 means there is not enough space on the system to load the game. At the same time, the failure appears even on those systems in which there is a huge amount of available space. The causes of the error go beyond the banal lack of memory. Read more about them and how to solve problems below.

Causes of error “NW-31449-1”

There are at least 3 main reasons:

1. The external hard drive is not connected correctly. This also includes the lack of free space on it.
2. Random system crash in Playstation 4… In this case, the errors reported do not reflect the nature of the problem. The amount of disk space does not in any way affect the appearance of error NW-31449-1.
3. Little free space. First, the disk must have the minimum space specified in the system requirements for the game. Secondly, it is important to consider that in addition to the space for the installed game, there must also be space for the downloaded distribution. Thus, if the game weighs 60 GB, you need to have at least 120 GB of free memory before starting to download it.

Ways to fix error NW-31449-1

We’ve already found working fixes for this crash, all of which are described below.

Checking free space

Determining the amount of free memory will not be difficult, just go to “Settings” and select the “Memory” section. If an external hard drive is connected, its characteristics and the amount of free memory are described in the internal tab “External storage”.

Important! If the external HDD is connected via USB, but does not appear as storage in the “Memory” tab, the wrong file system is currently installed on it. You need to format the disk, this procedure is required when you first connect to the set-top box.

how format disk:

1. Select the “Settings” item.
2. Go to the “Devices” section and then – “USB storage devices”.
3. Activate the function “Format as external storage”.

After completing the formatting, the installation of all games by default will start to be performed on the external HDD. This should already be enough to resolve the “NW-31449-1” error.

If a not external drive or it is clogged with applications, you need to free memory:

1. Go to the “System memory” (“External storage”) section.
2. Select a game and press the “Options” button.
3. Activate the “Delete” option.

Restarting the PlayStation 4

A simple reboot helps eliminate random system crashes, some of which can trigger an error. It is especially useful to do a restart in cases where the console has not been turned off for a long time. After restarting, temporary files are cleared from RAM.

Important! First of all, you should check that the user is authorized in the system under his own PSN account. For unclear reasons, unauthorized users receive this error, which has nothing to do with the source of the failure.

how right restart PS4:

1. Press the “Power” button and among all the options select “Turn off the PS4 system”.
2. Unplug the power cable from the PS4. This must be done when the set-top box is already turned off, as evidenced not only by the switched off screen, but also by the power indicator.
3. Wait about 4-5 minutes for all residual currents to disappear and the temporary data is completely cleared.
4. Connect the cable and download the set-top box.

Restoring the database through safe mode

To to eliminate database crashes follow:

1. Completely turn off the set-top box from the button (all indicators should go out).
2. Press and hold the power button for 7-10 seconds. The console will be signaled by a double beep.
3. Connect the controller using the USB cable and press the PlayStation button.
4. Activate the Rebuild Database option – responsible for rebuilding the database. This can take a long time.
5. Upon completion of work with the database, you need to reboot the STB.
6. Try to download and install the game.

These are all known ways to fix the error. “NW-31449-1” on the Playstation 4… Hope some of them helped fix your problem.