• March 4, 2024

Sid Meier’s Civilization V Won’t Start: What to Do

Recently, an error has appeared when launching Sid Meier’s Civilization V. The essence of the problem is that after the game starts loading, the usual window for selecting DirectX appears. You need to select the appropriate version of DirectX 9, 10 or 11. However, when you click on any of the options listed, nothing happens, the game completely knocks out or crashes after the loading screen appears. A lot of methods have already been tried: updating DirectX, reinstalling the game, updating drivers, editing DirectX, etc. As a result of experiments, it was possible to identify a really working method.

Sid Meier's Civilization V not starting

Actionable Methods for Troubleshooting DirectX Issues

During the choice of solutions, we relied on the answers of forum users.

Replacing game files

There is an option to replace the folder with custom game settings with the one in which the required DirectX is already selected and installed.

What do we have to do:

  1. Follow the path “C: Users username Documents my games Sid Meier’s Civilization 5”. Instead of a username, you need to select a folder with the name of the nickname of this Windows user.
  2. Remove all content from the folder. After this action, the game is cleared of mods, maps, saves, screenshots, videos, etc. Important data can be copied to another directory in advance, and then returned back after the procedure is completed.
  3. Files that are placed in this folder here… An alternative option is to ask a friend to send this folder by mail or via the cloud.

Sid Meier's Civilization V

Important! Removing the game folder from My Documents helps some players. After reinstalling the game, the problem should go away.

Deleting intro clips

Some forum users report that they were able to launch the game after deleting the videos that are shown during the launch of the game. All of them are located in the main catalog of Sid Meier’s Civilization V and are called Civ5_Opening_Movie. They all have the wmv extension. There are 6 files in total, they are all the same, only the voice acting language is different.

Sid Meier's Civilization V game

There is another option for disabling the intro videos, which involves editing the configuration file.


  1. Open the file located at the path My Documents My Games Sid Meier’s Civilization 5 UserSettings.ini.
  2. Find the SkipIntroVideo option.
  3. Replace value after equals with 1.

Both methods have a similar effect.

Reinstall DirectX

To be honest, it doesn’t always help, but it’s definitely worth a try.


  1. Go to the folder with the game Steam SteamApps common sid meier’s civilization v , and inside it open the DirectX section.
  2. Double click on the DXSetup.exe file and wait for the installation to complete.

Important! If that didn’t work, it’s worth trying to download the online installer from Microsoft web resource

Additional methods for solving the error

There are a few more simple ways to restore the launch of Sid Meier’s Civilization V:

  • Reinstall Microsoft Visual C ++ 2008 and 2005 x64 x86. The required installer is also on the website Microsoft;
  • Disable Steam overlay. Open the Steam client, click on the “Steam” tab and select “Settings”. It remains only to go to the “In-game” menu and deselect the “Enable Steam overlay in the game” item;
  • Language switching. Quite an easy way that might fix the problem. The essence of the method is to change the language of the game twice. You should immediately go to Steam, right-click on the name of the game and select “Properties”. After going to the “Language” page, you should choose English or any other. Now you need to go to the section with the game in one of the subsections “My Documents”, open the config.ini file and enter the “ru_RU” identifier in the “Language =” line;
  • Disable antivirus. It is better to turn off the anti-virus software during the game launch. To do this, you need to find the antivirus icon on the Windows toolbar (click on the up arrow in the lower right corner of the screen). Next, you should right-click on the antivirus icon and disable it for at least 10-15 minutes. Now is the time to try restarting the game;
  • Font failure. Users have found that the crash may appear due to a conflict in the Verdana font used in the Russian-language game. A simple change of font can make the game work. It is recommended to go to the directory with the game, then follow the path V Assets Gameplay XML NewText and run the Russian.xml file through a text editor. Here you need to find the line “ Verdana ” and replace the font, for example, Arial or another.

Today, one of the listed methods will definitely work in all systems. We hope these methods have helped you too.

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