While watching a stream on Twitch, it may be cut off by a black screen on which the inscription “2000: network error” is displayed. After that, the rest of the broadcasts stop working and further use of the service becomes impossible.
No single cause was found for this problem. Therefore, there is no one-size-fits-all solution to the problem.
Try the following methods:
- Disable your ad blocker. Adblock Plus, AdGuard, AdFender and similar browser add-ons must be deactivated when using Twitch. If you have Opera, then you need to disable the built-in blocker separately. Alternative – add Twitch site to the list of blocker exclusions. For example, for Adblock Plus you need to go to twitch.tv, click on the red “ABP” icon in the upper right corner of the browser and on the first line move the slider to the “Off” position.
- Add Twitch to your antivirus exclusion. The algorithm of actions is different for each anti-virus program. Let’s take a look at Avast as an example. Open the program window, then follow the path: “Settings” => “Components” => “Web screen” => “Settings”. Go to the “Exceptions” tab and in the first line enter * www.twitch.tv / *.
- Restart your PC, network device and reconnect to it. This is true for those users who use a wireless router to connect to the Internet.
- Clear your browser cookies. This is slightly different in each program, so let’s look at the example of the most popular web browser – Chrome. With the application running, hold down the Ctrl + Shift + Delete key combination. A new tab will open, in which you want to check the box next to the line “Clear cookies …”. Also make sure that the line “Remove the following items” must be set to “all time”. Confirm the operation by clicking on “Clear history”. Please note that after clearing cookies, you will automatically log out of all profiles on the sites. If the passwords are not automatically saved in the browser, and you do not remember them, then you will have to reset old passwords everywhere and come up with new ones.
- Use a VPN connection. To try it, you just need to install a free extension of any VPN service in your browser. For example, it could be Browsec or Hotspot Shield. Try to connect to the broadcast after connecting to the server and specifying the IP address of a different country. If, on the contrary, you have previously used a VPN service (addon or a separate program), then deactivate it.
- Please use a different browser. Some users noted the frequent occurrence of the error in the Brave browser. If this is about you, then try to go to Twitch using another application. It also makes sense to test for the error on all current browsers: Chrome, Firefox, Edge, Safari.