• July 5, 2022

what causes and how to get rid of

Is error SU-30645-8 standing between you and a normal PS4 firmware update? In today’s article, we will tell you what causes this error to appear and how you can get rid of it.

What is error SU-30645-8?

SU-30645-8 is one of the many codes that indicate a problem with the PlayStation 4 console. The first two letters, “SU” is short for “software update”, which in Russian means “software update provision”. Simply put, this error occurs only when updating the PS4 software (firmware), and in no other case.

Every PS4 player needs to update their console at least once in a while. Without the latest firmware updates, you will simply not be able to play most multiplayer games, plus you will probably be banned from using some PlayStation Network (PSN) features. But what exactly is causing error SU-30645-8?

  • Problems with PSN services.
  • Hardware problems with the USB storage used to update the PS4 firmware.
  • Problems with HDD/SSD console.
  • Slow or unstable Internet connection.

Methods for solving error SU-30645-8

SU-30645-8

Method #1 Restart PS4

An extremely trivial solution to any PS4 problem, but it actually works. Completely turn off your console and keep it in this state for 5-7 minutes. Then turn it on and run the firmware update again. In some cases, such a simple solution helps to get rid of error SU-30645-8, at least according to the messages on the network.

Method #2 Testing network connection speed

To use the PS4’s networking functionality in “normal” mode, your network connection must be at least 5 Mbps. Go to “Settings” → “Network” and select “Test Internet Connection” on your PS4. Also, as an option, if you are using a Wi-Fi router, you can check the Internet speed on any other device, such as a smartphone or tablet, by going to the resource Speedtest.net. If you notice problems with your network connection, contact your ISP and ask them about the problem

Method #3 Update PS4 Firmware in Safe Mode

Unable to update your PS4 in the usual way, via the Internet? Well, you can always update the console in its safe mode. Of course, in this mode, updating via the network is not available – this must be done via a USB flash drive with a PUP file. For detailed instructions on how to update your PS4 via USB storage, visit SONY official website. The main thing is not to forget to format the flash drive in FAT32 (file system).

Method #4 PS4 Initialization

Unfortunately, sometimes the above methods can be powerless in front of SU-30645-8. What to do in this case? And in this case, you need to do initialization – a complete reset of the console settings to factory defaults. Of course, before initialization, it is recommended to make a backup of all files important to you. So, do the following:

  • open “Settings” on your console;
  • go to the “Initialization” section and select “Initialize the PS4 system”;
  • in the initialization options, select “Full”;
  • wait for the PS4 reset process to finish.

Once the PlayStation 4 is initialized, error SU-30645-8 should almost certainly disappear.

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