News feeds are literally full of messages about the detention of people who illegally withdraw credit funds from users’ accounts. This kind of fraudulent activity is quite common. Due to the frequent detection of problems in the security systems of banks, confidence in them is undermined. Many people are fearful when they receive messages about Google g.co/helppay# being charged. What is the g.co/helppay# payment and what to do after receiving such an SMS – all this is below.
What does g.co helppay # mean?
G.co helppay # SMS notification arrives to users after linking a debit card with Google. Usually, you receive a notification when you pay for products through Google Pay. The service is useful, because it allows you to quickly pay for services and goods in stores and on Google services.
Google Pay features:
- Pay directly from the card for goods in the store via a smartphone;
- Pay for online goods in the application and on websites;
- Pay for Google services;
- Transfer funds to others;
- Add frequently used cards. You can attach gift cards, tickets, various coupons, etc. to your account.
Usually the g.co helppay # message comes when you try to pay for something on the Internet or in a regular store. If the user did not link the card or does not have to pay for anything, most likely the SMS was sent by scammers. Please note that a message may come to check if you have funds to pay for your next subscription. Also, sometimes another family member initiates payment. To view all payments made through Google Play, you can go to the page Payment…
Checking the availability of funds on the card
Google Pay does not have full access to card data, therefore it does not know the balance amount, this information is available only to the bank. At the same time, Google needs to check the user’s solvency when making long-term subscriptions to the company’s products. This may include: music subscriptions, application fees, product advertising services.
To somehow check the availability of funds on the card, Google withdraws a verification amount of $ 1. Along with this operation, a Google notification g.co/helppay# is received. In Russia, the ruble equivalent of $ 1 is withdrawn. After a short period of time, the company will return $ 1 to the card. Now the service knows that a person is able to pay for a subscription, because he has funds in his account.
After the message to g.co/helppay#, they took the money for no reason – what should I do?
Some users of the service claim that decent amounts were debited from their bank cards, which goes beyond the verification system. It’s all because of the hackers, most likely it’s their job. In any case, you should check them before confirming payments. It is important to understand exactly what the user is paying for.
If the user stumbles upon an intruder or does not understand the reason for the withdrawal of funds, you should ask the technical support question. Technical support is available at link…
Before leaving the application, you should check that the funds were actually withdrawn from Google. There are warnings on the form submission page that are best read. During the consideration of the application, the user will not be able to use the Google Pay service. After filling out the form, the user will be provided with a link to follow the progress of the application. Google will send a response about the result of the review by mail.
To understand why the funds are being debited, you should study the text of the message. The SMS contains the code GOOGLE *, followed by the type of service or the name of the developer. This may be Google * Music.
If the funds were debited not from a bank card, but from PayPal or a mobile phone account, the application should be left here… In general, the whole process of filling out the application is quite obvious and requires only care. There are tips everywhere, guided by which you can quickly fill out the application form.
How do I disconnect my bank card from Google Pay?
If there were tricks of hackers in order to write off funds from the card, it makes sense to disconnect the bank account from Google. No more messages like g.co/helppay# should come.
How to remove a card:
- Go to the required the page…
- Log in to your profile by clicking on the “Account” button.
- Click on the “Payment Methods” page.
- Click on the word “Delete” opposite the card. You can also click on the “Change” button
In the absence of these buttons, you will have to delete the whole payment method.
To protect yourself from fraudsters, you should remain vigilant and never transfer codes from SMS messages to strangers. If an attacker wants to steal personal funds, he will have to confirm the operation with a code. This is your last resort against write-offs. This code should not be of interest to any of the official parties. The role of the code is solely to confirm actions in the system.