
Windows 10 update stuck: causes and solutions
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Some online users complain that their Windows 10 update is stuck. An important system component such as Windows Update is automatically downloading and installing updates. Unfortunately, this component cannot be called reliable in any way, because during its operation all sorts of errors and failures occur every now and then.
In today’s article, we will tell you what you can do if your Windows 10 update gets stuck.
What to do if Windows 10 update gets stuck?

Step # 1 Stopping the Update Center services and deleting the SoftwareDistribution folder
- Win + X -> Command Prompt (Admin).
- Execute commands net stop wuauserv and net stop bits…
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- Go to the directory C: Windows SoftwareDistribution…
- Delete all files that will be located in this folder.
- Reboot your PC.
- Run Windows 10 update again and check if the system freezes or not.
Step # 2 Wait for the system update to complete
Some updates take a huge amount of time to install. Simply put, you may only feel that the update process is stuck. The solution is to wait until all updates are installed. Alternatively, you can try to keep your PC updated overnight. If everything goes well in the morning, the problem is solved. If nothing has changed and the update has not completed, then please try other solutions.
Step # 3 Troubleshooter
- Press Win + I.
- Go to Updates and security→Troubleshooting…
- Please select Windows Update→Run the troubleshooter…
- Follow the further instructions on the screen.
- Reboot your PC when you’re done using the tool.
Logged into the OS? Open the Update Center and check if the update process will hang this time.
Step # 4 Reset network connection
- Press Win + S.
- Write down View network connections and select the result.
- RMB to your network connection and select Disable…
- Wait ten seconds and turn on the network connection.
You should now update your OS with no problem if the problem really was an unstable network connection. Alternatively, you can simply reconnect the Ethernet cable or restart your computer several times in a row.
Step # 5 Recovering damaged system files
- Right-click to Start → Command Prompt (administrator) or Win + R → cmd + Ctrl + Shift + Enter.
- Write down sfc / scannow and press Enter.
- Wait for the end of the process and see the results of the SFC utility.
- Close Command Prompt and restart your computer.
Step 6 Restoring the system image
- Open Command Prompt (shown in step # 5).
- Execute DISM.exe / Online / Cleanup-image / Restorehealth…
- Wait for the DISM utility to finish.
- Reboot your computer.
- If DISM is unable to retrieve files over the network, try using the installation media. Connect the latter to the PC and do the following in the Command line:
- DISM.exe / Online / Cleanup-Image / RestoreHealth / Source: C: / RepairSource / Windows / LimitAccess
The note: be sure to replace C: / RepairSource / Windows to the path to your installation media.
- DISM.exe / Online / Cleanup-Image / RestoreHealth / Source: C: / RepairSource / Windows / LimitAccess
- Follow the instructions on the screen.
Step # 7 Disable antivirus
Third-party antivirus software doesn’t get along very well with Update (and other Windows 10 components). Moreover, the update process can sometimes break even the System Defender. We recommend disabling the active antivirus and see if the problem with the OS update is resolved or not. To deactivate Windows 10 Defender, you need to do the following:
- Win + S → Virus and threat protection.
- Go to Settings management…
- Deactivate real time protection…
- Run the OS update again.
Well, is the Windows update stuck? If everything went smoothly this time, congratulations, you’ve found the root of the problem. Once you’re signed in, go back to the options and turn on your antivirus. Many antiviruses from third-party manufacturers, by the way, are disabled in the same way.
Step 8 Uninstall the update and try again
- Go to Parameters→Updates and security→Windows Update…
- Click on Viewing the update log→Remove updates…
- Find the problematic update and uninstall it.
- Restart your PC and run Windows 10 update again.
Step 9 Restarting the Update Center service
Restarting the Update Service is the most effective solution if you encounter any difficulties during the Windows 10 OS update! Try this:
- Win + R →services.msc…
- Find Windows Update and double-click on it with LMB.
- In the tab General click Stop, then – Run…
- From the startup type menu, select Automatically…
- Now press Apply and OK…
We hope that the solutions presented in this article helped you get rid of freezing Windows updates. If you still encounter certain difficulties, we advise you to go to Microsoft Update Catalog and download the installer for the problematic update directly from there. What to do if the system tools don’t want to work properly, right?