Windows backup error 0x81000019: how to fix
During the creation of a Windows backup, you can stumble upon an error with the code 0x81000019. The following text is attached to the error:
Failed to create shadow copy. Check the “VSS” and “SPP” application event logs for more information.
Details: An unexpected error occurred from the shadow copy provider while performing the specified operation.
In today’s article, we will try with you to fix error 0x81000019 and return the ability to create a Windows backup.
Getting rid of error 0x81000019
The Event Viewer system component is the best option for finding out what exactly caused the error 0x81000019. To open this component, do the following:
- press Windows + S;
- enter “Event Viewer” in the search line;
- select the found result.
Search the log for this error and try to determine the source of its occurrence. Then build on your findings to find the most effective solution. As a rule, this is how they get rid of it.
If you still could not determine what is causing the error 0x81000019, then you can use the four methods below. All of them have been tested more than once by many users around the Internet. We recommend that you complete them in the order we have given you.
Method # 1 Checking VSS and SPP services
Based on the text of the error, it can be assumed that the VSS and SPP services are not working quite correctly. You need to check the status of these services and make sure they are enabled on your OS. To do this, you need to do the following:
- press Windows + R;
- write the value “services.msc” and press Enter;
- find the service “Volume Shadow Copy” in the list and double-click on the left mouse button;
- set the service start type to “Manual”;
- click on the “Run” button;
- save the changes and close the properties of the service;
- now find the “Software Protection” service and make sure that its startup type is set to “Automatic (delayed start)”;
- in the same way, click on the “Run” button;
- close the services window.
Try backing up Windows again. Error 0x81000019 shouldn’t alarm you.
Method # 2 Checking free space on PC and storage media
The Windows 10 backup process requires a fairly large amount of free space both on the computer itself and in the place where the copy is dropped. When there is not enough free space, the appearance of the error 0x81000019 is not so surprising. Make sure the media involved is at least 40 percent free.
Method number 3 Disable third-party antivirus
From time to time, third-party antiviruses may interfere with the Windows backup process. If you have a third-party antivirus on your computer, then we recommend disabling it and trying to back up again. Some users claim that this solution helped them.
Method # 4 Deleting restore points
If your error message states that a specific object could not be found, delete all restore points available on the system. Some users claim that they managed to get rid of 0x81000019 by deleting them.
Right click on the drive and go to its Properties. Now go to the Previous Versions tab and see if there are any restore points available to you. Delete all points that are in the list of this window and apply the changes. Restart Windows and try to reserve it again.
Error 0x81000019 should have gone away.