Bluetooth does not work on Windows 8 and 10: reasons and solutions
Bluetooth does not work – this is the problem faced by users of Windows 8 and Windows 10 operating systems around the world almost every day. Bluetooth technology does not restrict our movement, however, it is by no means reliable. Constant disconnections, intermittent signal, various bugs and errors – the “bluetooth” has a lot of disadvantages, but also a lot of advantages.
Bluetooth is not working on your PC, or is it working but not as it should? Then you’ve come to the right place! In today’s article, we’ll show you the most useful methods and solutions to troubleshoot the most common Bluetooth problems.
Bluetooth not working: four basic solutions
It is worth noting that many of these methods will seem extremely obvious to you – that’s why they are basic! First of all, they are useful for beginners who have only recently started using wireless devices.
Check if Bluetooth is turned on
First you need to check … is Bluetooth turned on at all? If you see the bluetooth symbol in your taskbar, this does not mean that it is activated; this means that it is simply on your system. To turn on Bluetooth, you need:
- click on the action center icon (dialog cloud) on the far right side of the Start taskbar;
- if you do not see an item with Bluetooth, click on the “Expand” button;
- click on the Bluetooth cell so that it turns blue – this means the adapter is activated.
You can also go to Settings -> Devices -> Bluetooth & Other Devices and activate your bluetooth there. It makes absolutely no difference where you do it.
Restarting the Bluetooth adapter
If the Settings and Notification Center tell you that bluetooth is activated, but you still can’t connect the device you need with it, then this module could simply “bug” a bit. A simple restart should fix the problem. Open up Notification Center and double click on Bluetooth cellto restart it, then check if the problem has been resolved.
Checking the battery charge
We are talking, of course, not about the battery charge of your laptop, but about the battery charge of the device that you want to connect to the first one. Make sure the device you want is fully charged.
Sometimes the most effective solutions are the simplest ones, but in our case it is a PC reboot. Buggy processes, memory leaks, malfunctioning hardware – your OS will take a deep breath when you restart it. Turn on bluetooth and try connecting the desired device to your computer again.
Weak Bluetooth signal: obstacles and distance
Remember that Bluetooth devices connect to PCs (smartphones and laptops) using radio waves, so distance and obstacles are key factors in establishing a stable wireless connection. Radio signals, physical obstructions such as thick walls, devices like microwaves can all prevent a stable Bluetooth connection between two or more devices in a home or work environment.
Take a good look around. How far is the Bluetooth device from your computer? The greater the distance, the weaker the signal. Place the device closer to your PC and see if the signal quality changes. Nothing changed? If possible, use the Bluetooth device in a different room. In addition, we advise you to enlist the help of Bennett Bluetooth Monitor – a program that can track the strength of the Bluetooth signal.
Is there not even a hint of signal stability? Well, then the problem is clearly not distance and obstacles, but something else.
Installing or Updating Drivers for Bluetooth Devices
Windows 10 automatically installs drivers for all devices connected to the computer, but only if these drivers are in the Update database or they are already on the PC. In most cases, users automatically receive the necessary drivers (especially for keyboards and mice), but occasionally incidents do happen and the drivers are not installed.
A Bluetooth device will not work correctly if Windows cannot find a suitable driver for it. In this case, you need to go to the official website of the device manufacturer, download the appropriate drivers for the current version and install them manually. After that, the problems with the bluetooth connection should disappear. By the way, the same applies to the Bluetooth adapter installed in your PC.
In addition, new updates for Windows may directly affect the operation of some devices, requiring the latest to have the latest drivers. Simply put, before the update – everything is fine, after the update – new drivers are needed. Bluetooth started to fail after system update? Run to the official websites of the manufacturers of their devices!
Reconnecting a Bluetooth device
Have you tried reconnecting the device you are having problems with? The Bluetooth icon is visible in the taskbar and the device itself confirms a successful connection – this does not mean that everything is working as it should. Try unplugging, turning off and on the device, and then reconnecting between it and the computer.
To reconnect a Bluetooth device from a PC, you need to do the following:
- right click on the Bluetooth icon;
- select the “Open settings” item;
- go to the “Bluetooth and other devices” tab;
- find the device you need in the list and click on the “Remove device” button;
- restart your computer;
- return to the section “Bluetooth and other devices”;
- enable pairing mode on the device, then click the “Add Bluetooth or other device” button in the settings window;
- select the “Bluetooth” item, find the desired device in the list and connect to it.
Test the stability of the wireless connection. Well, has the problem been solved? Not? It’s time to resort to the last method in our article …
Windows 10 Troubleshooter
If you still can’t fix your Bluetooth problems, then it’s time to turn to the built-in troubleshooter in Windows 8 and 10 for help. Such a thing works in a semi-automatic mode, and therefore you do not have to strain too much. To get the troubleshooter to work, you need to do the following:
- right-click on Start and select “Settings”;
- go to “Update and Security → Troubleshooting”;
- find the Bluetooth item in the list and select it with LMB;
- then click on the “Run the troubleshooter” button;
- follow the further instructions on your screen.
It’s not a fact that the tool will be able to solve your problem, but it’s still worth trying. When finished with the tool, restart your computer and test your bluetooth. Nothing changed? Well, in this case, you are probably dealing with some kind of breakdown of the Bluetooth adapter in your PC or laptop or the wireless device itself that you have been trying so desperately to connect all this time. We go to the masters in the nearest service center.