Error 0x82d40003 when launching Xbox One games

Error 0x82d40003 occurs with equal probability on both Xbox One and Xbox One S, X. The source of the problem is that the console cannot verify the rights to use the game. It is noteworthy that before that, a gamer could play this game for many days, and at some point a failure appears. Many players searched for information on how to fix the error, but to no avail. This material is intended to cover the lack of data to correct the failure with code 0x82d40003.

error 0x82d40003 on Xbox One

Possible causes of the error

Among the most common causes of failures are:

  • Game use rights issue. Often appears when trying to turn on a game that was purchased by the user earlier. All due to the fact that the user is not logged into the desired profile or logged into another account where the game was not purchased.
  • One of the key Xbox services, specifically Xbox Live, crashed. Users themselves answer that this is the most likely cause of the error.
  • A software bug in the console. Any operating system bug can lead to similar consequences. It may be that the problem was long ago, but did not manifest itself. A complete reinstallation of the game often helps to fix this error.

How to remove error 0x82d40003

All actions are presented in the form of step-by-step instructions, it remains only to use them.

Set the account from which the game was purchased as home

For this you need:

  1. Click on the Xbox button on the joystick to go to the tutorial section. After clicking on the button, go to the section for authorization and click on the “Add new” button.
  2. From the list of login options, you can choose the appropriate one: using e-mail, Skype or smartphone. Thus, the player enters the profile where the game was previously purchased.
  3. After entering the game, you should go to the login parameters and set the security settings. In the menu containing the settings for entering the profile, you need to select the option “With incredible speed”.
  4. Activate the “Authorize yourself” function. This must be done if you have a connected Kinect. It remains to connect to the account with the purchased game.
  5. Press the Xbox key to access the System menu and the Settings submenu. Here you should select “All settings”, and then – “All settings”. You also need to open the “Personalization” menu, where you click on “My home Xbox”. All that remains is to install “My Home Xbox”.
  6. Connect to a regular account and start the game that previously triggered the error.

Reinstalling the game

Some users manage to fix the problem by simply reinstalling the game.

Reinstallation procedure:

  1. Press the menu key (Xbox), and then select the “Games and applications” list and go to the problematic game.
  2. Click on the “Start” button and select “Game Control”. On the panel on the right, select “Delete All”. This will help remove all add-ons, updates, add-ons and the game files themselves from the system. To confirm the procedure, select “Delete all” again.
  3. After completing the uninstallation procedure, go back one step and go to the “Ready to install” section. Now you should go to the right area and select “Install All”. After completing the procedure, the game will appear in the system with all the add-ons purchased through this profile.
  4. Check the possibility of starting the game now.

Account deletion and reset

Often this method helps to completely correct the problem. The method helps to update all data belonging to the account and clear the cache. The actions described below do not damage these games.

Reset procedure:

  1. Go to the console menu, select the “Settings” item and click on the “All settings” item on the right.
  2. Go to the “Account” tab and activate the “Delete accounts” option.
  3. Select the profile in which this problem appears and consent to its deletion.
  4. After completing the uninstallation of the account, hold down the power button for 10 seconds. You can release your finger after a corresponding message from the system. This will help you perform a hard reset to clear the cache without affecting important data.
  5. After restarting, you must re-enter your account and turn on the game again.

Check your Xbox Live status

On the page Xbox live it should be checked that the condition of all key components is normal. If there is an exclamation mark or “Disabled” somewhere, you should expect a server-side fix to the problem.

That’s all, some of the above will definitely help fix error 0x82d40003. You just need to consistently follow the steps described. One of the ways usually turns out to be working.

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