Failed to update the system software. This can happen due to a loss of internet connection, a PSN server crash, or a sudden shutdown of the console during a system update.
To restore your PS5 to work, you need:
- Check the status of the network connection. If it doesn’t work as expected, you need to restart your PS5 and reconfigure your network connection.
- Download and reinstall the latest PS5 update.
- If you are temporarily unable to connect your PS5 to the Internet, install the update from a USB drive by downloading the necessary files from the PlayStation website.
- Another option is to use the disc with the latest game, which also contains data for updating the system.