Error SU-41333-4 on PS4 – Solutions
By launching your PS4, you initiate the loading of the operating system into the device’s RAM. The modern console is not a simple device, it is a full-fledged computer, with its own operating system and services. Of course, like any other operating system, this one will only work if the data integrity is guaranteed. Users more and more often began to encounter error SU-41333-4, which indicates corruption of system files. Especially often users complain that this error appears after updating the game console. If the update was stopped forcibly or due to a power outage, the console may not boot. Error code SU-41333-4 appears on the screen and a message stating that “USB storage is not connected”, the console itself can boot only in safe mode.
Reasons for failure
The main reason for the SU-41333-4 error is that the software installation was performed with errors during the update. Initially, all update data is downloaded to the game console’s drive, after which the user starts the process of installing new files. The prefix goes into the service mode and works with them automatically, you cannot influence it in any way. But if the files have already been downloaded with damage or the update process is unexpectedly interrupted, then this becomes the cause of a serious system failure.
If the update is performed via a USB stick, then a malfunction of this drive may cause an error. It is necessary to download the update files to another medium, known to be working, and then initialize the updates again. Or you can restore the drive by checking and fixing bad sectors.
Also, error SU-41333-4 can be caused by the poor state of the PS4 operating system. Violation of the integrity of the main drive of the console or user intervention in the system files can provoke a number of problems. If such a situation has already occurred, then in one case you can enter the console only through safe mode, and in the other there is no such possibility at all, the program crashes and reboots. This is a serious mistake that must be treated with the utmost responsibility, incorrect actions can cause serious repairs or the inability to restore the game console. There are several ways to return the console to work, all of them can be implemented independently without the help of a specialist.
How to fix error SU-41333-4?
Before you start serious action, you need to try the simplest ways to restore normal operation of the console, which will help to cope with other errors. First of all, you need to make sure that the official PSN servers are working properly, go to the website https://status.playstation.com/ and make sure the servers are fine. If there are warnings about possible problems, then you need to wait for them to be fixed, perhaps they were the cause of the error.
Of course, be sure to restart your console to fix any possible software glitches. It is recommended to turn off the device, disconnect it from the power supply and wait for about 1 minute, then turn it on again and check the system operation. It also makes sense to reconnect to the internet, network problems can also cause similar disruptions. If the problem appeared after you connected the USB drive to the set-top box, then try disconnecting and reconnecting it, perhaps the initialization of the new device did not take place or the contact was bad. If all these actions did not work, then proceed to more complex ways to solve the malfunction.
Method 1: check your drive for errors
Critical errors in the file system of the primary storage device can cause such problems. To get rid of the error and restore normal operation of the game console, it is recommended to check the drive for errors. To do this, open the top panel of the set-top box, dismantle the hard drive or SSD, and then connect this media to the computer. To check the drive for errors, you need to do the following:
- Hold down the Win + R keyboard shortcut to open the Run command window.
- Enter the command cmdto go to the command line.
- Enter the command chkdsk C: / F / R where C: matches the symbol of the connected drive that you want to check.
- Wait for the end of the check.
This command not only checks the disk for errors and generates an event log, it also fixes these file system errors. After the test is completed, you can plug the drive back in and see if the failure has disappeared. If testing cannot be performed, then the disk has received critical damage and will have to be replaced.
Method 2: format the drive
Often the cause of the error is the USB drive that the user connects to the console to update the operating system, as the manufacturer recommends. Users use the same drive for everything, and as a result, files on it can get corrupted. It is recommended to restore the drive by quickly formatting it.
Connect the drive to your computer, save all the files, and then format it in the FAT32 or ExFAT file system, only these formats will be recognized by your PS4. In order to format a USB drive, find it in “My Computer”, right-click and select “Format”, then select the appropriate file system at the top and click on “Quick Format”. After that, the files can be loaded back and try to connect the USB flash drive or external HDD to the console again. If everything went well, then that was the problem.
Method 3: perform database reconstruction
Many users think that the PS4 is maintenance-free and can last for decades. Nevertheless, over the years, the file system turns into a real trash. There is a huge amount of files scattered across all sectors. This slows down the console significantly and can cause errors. The manufacturer himself recommends periodically performing database reconstruction, in fact, this procedure organizes files and solves many problems. First of all, after that, the console will start working an order of magnitude faster, and you will also get rid of many problems. To complete the reconstruction, you must perform the following steps:
- Turn off your game console.
- Press and hold the power button until you hear 2 beeps.
- Release the button and wait for the operating system to load in safe mode.
- The item “Rebuild the database” will appear in the settings, this is the reconstruction.
- In order to select this item, you need to connect the controller via a USB cable. If the connection is made using wireless technology, you will not be able to select this item.
- Wait until the end of the reconstruction process, it can take several hours.
When the reconstruction is complete, the console will prompt you to reboot normally, which is what you need to do. After booting in standard mode, the error should no longer bother you. If it remains, go to the last solution to the problem.
Method 4: initialize the PS4 system
This is a cardinal solution to a problem and is best approached last. PS4 initialization means the console will be reset to factory state. All data on the drive will be erased, and all user accounts will be deleted, but the system will boot and restore to its original state. This allows you to solve many problems, however, you will have to restore all the data. It is recommended that you save critical data to an external drive before this procedure so that you can quickly restore it later. To initialize the PS4 system, do the following:
- Start the console and log into your main account.
- In the main menu, push up on the left joystick to open the top menu and then select “Settings” from this menu.
- Open the “Initialization” menu item in the settings.
- In this menu, select “Initialize PS4 System”, then select “Full”.
- Follow the instructions on the screen.
The process does not take very much time, after which everything should work as it did after the purchase. After rebooting, you will have to re-configure your console, enter accounts. It is recommended to perform a fresh download of all data from the servers, which takes more time, but guarantees the normal operation of the software and no errors.
If error SU-41333-4 catches you by surprise, don’t panic, the problem is common and can be resolved. First, try to check the status of the official PSN servers, restart the console, reconnect to the Internet, try to reconnect the USB drive. If all these actions did not work, then follow the simple ways to solve this problem indicated above. The last method must be resorted to if the previous ones did not give a positive result.