• March 4, 2024

How to fix blue screens of death with KB4517389 update?

In early October 2019, Microsoft released the KB4517389 update for the Windows 10 operating system. Immediately after the release of the update, a huge number of users literally around the world began to complain about a variety of problems, from installation errors to problems with the Microsoft Edge browser.

Nevertheless, the other day, blue screens of death were added to the list of problems with the KB4517389 update. Have you faced a similar dilemma yourself? Then keep reading this article, because in it we will try to eliminate BSoDs caused by the KB4517389 update.

Eliminate blue screens of death KB4517389

Below you can find several solutions for this problem. You can perform them in any order convenient for you. Let’s start with something easier …


Solution # 1 Removing update KB4517389

Is a new Microsoft development starting to cause problems on your computer? Well, this happens, unfortunately, quite (too) often, nevertheless no one forbids you to take and remove the not very successful update from your Windows 10. No, you do not have to follow a thousand steps for this, each of which consists of thousands more substeps. You just need to do the following:

  • press on the Windows keyboard + I to open System Settings;
  • once in the parameters, open the “Update and Security” section;
  • then open the subsection “Windows Update”;
  • here you need to click on the option “View update log”;
  • now click on the “Uninstall Updates” option;
  • find update KB4517389 in the list and uninstall it;
  • restart your computer.


By removing the not-so-successful update, you will save yourself from annoying blue screens of death. Of course, this method is only suitable for those users who do not care about the new update. For those who do not want to get rid of KB4517389, we advise you to try the methods below. However, from messages on various forums, it became clear that these methods do not guarantee a solution to the problem.

Solution # 2 Deactivating antivirus

According to some users, they managed to get rid of the blue screens of death with the KB4517389 update by deactivating a third-party antivirus in their Windows 10. As a rule, it is possible to disable this or that antivirus using the corresponding option in the tray located in the taskbar. You can also try and completely remove your antivirus, which can be done through the “Programs and Features”.

Test the system without a third-party antivirus and see if that resolves the problem. It is worth noting that after removing the third-party antivirus, Windows Defender will protect the system. You can disable it in the following steps:


  • press on the Windows keyboard + S to open the search bar;
  • write the request “Windows Defender Security Center” and click LMB on the found result;
  • open the section “Protection against viruses and threats”;
  • click on the item “Protection against viruses and other threats”;
  • Flip the Real-Time Protection option switch to the Off position.

Solution # 3 Updating drivers

Perhaps, in your case, problems with updating KB4517389 arose due to the fault of outdated or not entirely correctly working drivers. This could be a driver for a video card, sound card, or even a USB keyboard.

You can update the drivers as follows:

  • press on the Windows keyboard + R to open the “Run” window;
  • write in an empty line devmgmt.msc and press Enter;
  • right-click, for example, on the video card and select “Update driver”;
  • select the option “Search automatically for updated drivers.”


Try to update as much of the hardware in your computer as possible in this way by periodically rebooting. Someone knows, maybe BSoDs KB4517389 will stop showing up.

Solution # 4 Reset BIOS default settings

Some users claim that they managed to get rid of blue screens of death by resetting their motherboard BIOS settings to default. This probably won’t solve the problem, but we still recommend that you try this solution. Restart your computer and then press a specific button to enter BIOS settings, such as Del, F2, F9, or F12 (depending on the manufacturer). Look for “Reset BIOS Settings”, “Restore Defaults”, “Load Optimal Defaults” or something similar in the settings.

Solution # 5 Disconnect peripheral devices

Even on the Internet there was information that the appearance of BSoDs with KB4517389 can be reduced by disconnecting all unnecessary peripherals from the computer. Try disconnecting everything from the PC, leaving only the essentials, such as the mouse and keyboard. Test the stability of your Windows.

Solution # 6 SFC scan

Corrupted Windows 10 system files can lead to a number of very different problems. It is possible that the emergence of BSoD with the KB4517389 update was caused precisely by corrupted system files. To check (and fix) this, you can use the System File Checker tool. It will scan your OS, find damage and try to fix it if possible. To run SFC, do the following:

  • right-click on Start;
  • select “Command line (administrator)”;
  • enter the sfc / scannow command and press Enter;
  • wait for the SFC to finish and see if the damaged system files were found and repaired.

However, the best solution is to troubleshoot the KB4517389 update by Microsoft itself. The easiest way is to uninstall the update and wait for its normal version.

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