• December 5, 2023

How to fix error 0x80131500 in the Windows 10 Store?

Error code 0x80131500 can occur when opening the Microsoft Store on Windows 10. The problem is quite common, but you can easily get rid of it using proven methods. We will look at these methods with you in today’s article.

How to fix 0x80131500 in the Microsoft Store?


Below you can find as many as seven ways to solve error 0x80131500:

  • changing the network connection;
  • Running the troubleshooter
  • Resetting the Microsoft Store app
  • changing the date and time settings;
  • changing DNS configuration;
  • creating a new account on the computer;
  • re-registering the Microsoft Store through PowerShell.

We recommend that you perform them in the order in which they are located. Let’s start with the simplest …

Method # 1 Changing the network connection

So the first solution is to change the type of your network connection. If you are using a wireless Wi-Fi connection, then try switching to a wired network connection and vice versa. Perhaps this was the problem.

Method # 2 Run the troubleshooter

This rarely helps, but it is still worth trying to run the system troubleshooter. It will scan your Windows 10 for any problems with the Microsoft Store and suggest solutions for them.

To run this tool, do the following:

  1. press Windows + I and go to the Update & Security section;
  2. go to the Troubleshooting tab “;
  3. select “Apps from the Windows Store” and click on the “Run the troubleshooter” button;
  4. wait until the tool finishes working and click on the “Apply this fix” button;
  5. restart your computer.

Check for error 0x80131500 in the Microsoft Store.

Method number 3 Resetting the Microsoft Store app

Some users claim that they managed to get rid of this error in the Microsoft Store app by resetting it. To reset the Microsoft Store, you only need to register one command in the Command Prompt:

  1. right-click on Start;
  2. select “Command line (administrator)”;
  3. write the value “wsreset” and press Enter;
  4. wait for the reset to finish and restart your computer.

After the reset, try using the Microsoft Store. Perhaps the error 0x80131500 has been fixed. If not, move on.

Method # 4 Changing the date and time settings

Problems with Microsoft Store can occur due to incorrect date and time settings on the user’s computer. It is enough to set those settings that are suitable for your region to solve the problem.

  1. Press Windows + I;
  2. open the section “Time and language”;
  3. go to the “Date and Time” tab;
  4. set the appropriate settings for you and save the changes;
  5. restart your computer.

So, we try to go to the Microsoft Store and check if the error 0x80131500 has been resolved or not.

Method # 5 Change DNS configuration

In some cases, this problem can be resolved by changing the DNS address in the network connection settings. Now we will try to set the addresses of public DNS servers and see what happens. Do the following:

  1. press Windows + R;
  2. write the value “ncpa.cpl” and press Enter;
  3. right click on your network connection and select “Properties”;
  4. double-click the left mouse button on the component “IP version 4 (TCP / IPv4)”;
  5. check the box next to “Use the following DNS server addresses”;
  6. set the following addresses:
  7. save your changes and restart your computer.

Method number 6 Creating a new account on the computer

As it became known, you can try to fix the error 0x80131500 by creating a new account on your computer. To create a new account, you need to go to your system settings and open the “Accounts” section. There, go to the “Family and other people” tab and add a new user, then follow the instructions on the screen.

Method number 7 Re-registering the Microsoft Store via PowerShell

And finally, we come to the last method – re-registering the Microsoft Store through the PowerShell system component. To re-register, do the following:

  • press Windows + S;
  • write down “PowerShell”, right-click on the result and select “Run as administrator”;
  • paste the command “powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $ Env: SystemRoot WinStore AppxManifest.xml” (without quotes) into the utility window and press Enter;
  • restart your computer.

Check if error 0x80131500 has been resolved when launching the Microsoft Store.

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