Error 0x87e107e4 appears when launching video games on Xbox One. Some users argue that the error appears only when launching some specific games, others – when launching absolutely all available games.
What causes error 0x87e107e4 on Xbox One?
In total, there are three reasons for the appearance of this error:
- problems with Xbox Live servers;
- a bug in the Xbox One software;
- network connection problems.
Below you can consider not three, but as many as four solutions for error 0x87e107e4 on Xbox One. We recommend that you perform them in the order in which they are located to achieve the best result.
Methods for solving error 0x87e107e4
Method # 1 Checking Xbox Live
Before trying to resolve any issues, you need to make sure that the Xbox Live servers are functioning properly. Sometimes there are situations when the Xbox Live servers are under maintenance, sometimes they have breakdowns, in rare cases, DDoS attacks are carried out on them. One way or another, go to this link and check if everything works fine. If everything is fine, everything is colored green – error 0x87e107e4 appears due to something on your side.
Method # 2 Restart your Xbox One console
There is a chance that error 0x87e107e4 was caused by a common Xbox One operating system bug. This problem occurs quite often and it is solved with an elementary reboot of the console. Try the following steps:
- press and hold the “Xbox” button on the front of the console case;
- hold it for 10 seconds until the button LED starts flashing periodically;
- wait about a minute and turn on the console.
If you see a green logo on the screen, then everything went well. Try running some toy and see if the error 0x87e107e4 is gone.
Method # 3 Xbox One Soft Reset
If the previous method failed to help you, then you can try something more radical. Again, there may be a bug in the firmware (software) of the Xbox One console. Some users claim that they managed to get rid of the discussed error by performing a so-called “soft” reset of the Xbox One system.
A soft reset will restore all console system files. You should not worry about personal data: they will remain completely intact in this process. To reset your Xbox One like this, you need to do the following:
- press the “Xbox” button on your controller to open the guide;
- open the “System” section;
- go to “Settings”, then – “System”;
- select “Console Information”;
- click on the “Reset console settings” button;
- select the option “Reset settings while keeping my games and applications”;
- wait for the Xbox One reset process to finish.
Once you can log in again, check for error 0x87e107e4. It is likely that it has been eliminated. However, if this did not happen, then you can try something else …
Method # 4 Resetting the router
In rare cases, this error can be caused by a Wi-Fi router. Such electronics very often begin to malfunction: settings are reset, Internet access is closed, and other problems. Fortunately, everything is solved by restarting the device or resetting it.
To get started, we recommend that you try restarting your Wi-Fi router. To do this, you can press a special button on the body or disconnect the plug from the electrical network. Wait about ten to fifteen seconds before turning on the router. It was quite a classic situation with a failed router, if the described steps helped to get rid of the error.
Nevertheless, you may not get off with a simple reboot. In this case, you can try resetting your Wi-Fi router. That’s right, after the reset, you will need to make the necessary settings again, but if this solves the problem, why not try. As a rule, there will be a small hole on the body of the router, labeled “Reset”. Press something thin, such as a needle or paper clip, into it.
After you reset your router, check if the 0x87e107e4 error has been fixed on your Xbox One.