Almost every Android 5.0 Lollipop user who has installed it over the air will sooner or later encounter a 505 error in the Google Play store. It appears at the stage of installing the application. Despite the fact that the download takes place without any problems. The Google Play store simply reports that the application has failed to install and prompts you to try again. Unfortunately, the problem lies so deep that no matter how many times you try to retry the installation, it will not give any result. in this article we will tell you in detail why such an error occurs, how it is related to the update to Android 5.0 and how to deal with it.
What is the cause of the 505 error
After installing the operating system update to version 5.0, some applications disappear from the device, leaving no trace. This is especially common with applications installed using the Adobe Air system. The thing is that some applications have their own icons with custom resolution and when the operating system is updated, they simply cannot be recognized. Since applications and their icons disappear from the list of applications and from the desktop, many users are sure that applications are no longer in the device’s memory and go to Google Play to reinstall them. The store scans the list of installed applications and also not finding the required application in the smartphone, offers to install it. The download of the installation file takes place without any problems, but when trying to install, the system detects that all directories already exist and cannot overwrite them. It is at this point that error 505 occurs.
The reason for the error is not known for sure, but since the applications disappear from the smartphone menu without a trace, and after that it is not possible to install them over the existing folders, it can be assumed that the problem is a banal incompatibility with the Android 5.0 operating system.
Nevertheless, you can get rid of error 505 when installing new applications on your own. To do this, use the instructions below.
How do I resolve the 505 error?
If you have already upgraded to Android 5.0 and are now seeing error 505 when trying to install applications or games, it is most advisable for you to perform a full factory reset of your device. This will return the system settings to their original state, without affecting files and folders. Also, after resetting the settings, we recommend clearing the cache and erasing data in the Google Play Store application.
If this method turns out to be ineffective, we recommend that you try downgrading Adobe Air to version 14 and try installing applications. Also, users on various forums on the web have reported that it can be effective to create an APK installation file from the application you need and in the middle of AIR execution.
Also, if you know how to use the Android Debug Bridge, you can uninstall the application causing the 505 error using the adb uninstall command [-k] “Application name”, and then install it from the Google Play store in normal mode.