Error 0x80d02017 occurs during the installation of various games and programs from the Windows 10 Store. Some users claim that this error appears only when installing new applications, others – when installing both new and old applications that previously worked quite well for themselves. There is an assumption that error 0x80d02017 begins to appear after installing a new update for Windows 10.
What is causing 0x80d02017?
After researching the issue, we can identify five potential reasons for the appearance of this error:
- a typical bug in the Windows Store;
- “Bad” update for Windows 10;
- third-party firewall intervention;
- conflict between IPv6 and dynamic IP;
- corrupted “SoftwareDistribution” folder.
Solutions for error 0x80d02017
Solution # 1 Troubleshooter
The first step is to run the system troubleshooter. It will scan the Windows Store app files and try to fix any problems it might have with them. Try the following:
- press the combination Windows + R;
- enter the value “control.exe / name Microsoft.Troubleshooting” in the blank line and press Enter;
- go down to the very bottom of the window and click on the item “Applications from the Windows Store”;
- click on the “Run the troubleshooter” button;
- Wait for the scan to finish and follow the instructions in the troubleshooter.
- restart your computer.
After working with the tool, we check if the error 0x80d02017 has been fixed.
Powershell solution # 2 to reset Windows Store app
There might be something wrong with the Windows Store app files. In such a case, you can try to reset the application using the Powershell tool. Follow these steps:
- press Windows + R;
- enter “powershell” in an empty line and press the combination Ctrl + Shift + Enter;
- write the command “Get-AppXPackage * WindowsStore * -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$ ($ _. InstallLocation) AppXManifest.xml”} ”(without quotes) and press Enter;
- after executing the command, restart your computer.
Try downloading something from the Windows Store and see if the error 0x80d02017 has been fixed.
Solution # 3 Removing a third-party firewall
Are you using a third-party firewall on your computer? Perhaps it blocks the functionality of the Windows Store, as a result of which the error 0x80d02017 occurs. Try getting rid of a third-party firewall and see if anything changes.
Typically, you can uninstall an application from the “Applications and Features” or “Programs and Features” in the classic Control Panel. Do the following:
- press Windows + R;
- write “appwiz.cpl” and press Enter;
- find a third-party firewall in the list and right-click on it;
- select the “Delete” option and follow the instructions on the screen;
- After removing the third-party firewall, restart your computer.
After logging in, open the Windows Store and try to download the application you need. Perhaps the error 0x80d02017 is gone.
Solution # 4 Disable IPv6 support
Some users claim that they managed to get rid of the discussed error by disabling IPv6 support. It is not clear why this solution fits this problem, but the fact remains: it works quite well. Do the following:
- press Windows + R;
- insert the value “ncpa.cpl” into a blank line and press Enter;
- double click on your network connection and open its “Properties”;
- uncheck the box “IP version 6 (TCP / IPv6)” and click “OK”;
- after making changes in the network connection settings, restart your computer.
Open the Windows Store again and check if the error 0x80d02017 has been fixed.
Solution # 5 Reset the SoftwareDistribution folder
As it became known, this particular error can occur due to damage to the folder called “SoftwareDistribution”. To get rid of the annoying error, you need to reset this folder. Do the following:
- right-click on Start;
- select “Command line (administrator)”;
- run the following series of commands:
- net stop cryptSvc;
- net stop bits;
- net stop msiserver;
- ren C: Windows SoftwareDistribution SoftwareDistribution.old;
- rmdir C: Windows SoftwareDistribution DataStore;
- rmdir C: Windows SoftwareDistribution Download;
- net start cryptSvc;
- net start bits;
- net start msiserver;
- when finished entering commands, close Command Prompt and restart your computer.
If there are problems with the SoftwareDistribution folder, error 0x80d02017 should be fixed.