The message “Your version of Windows 10 will be out of service soon” began to appear relatively recently. Some users may mistakenly assume that their license will soon be terminated. However, this is not the case, because the Home, Pro and Enterprise versions are supported by Microsoft for free (payment for these versions is charged once: when you buy an OS or is included in the price of a computer if the system is preinstalled from the beginning).
If you receive this message, your Windows version is probably 1909 (or earlier). These versions will not be supported after May 11, 2021. That is why the developers notify the owners of old operating systems about the need to update to the current version. It should be noted that new system patches are released approximately twice a year, and, as a rule, are not imposed on users (apart from this case), however, it is necessary to follow the updates, as they fix many critical errors.
It is worth noting that the message “Your version of Windows 10 will soon be out of service” appears in some cases for people with the latest version of the OS. This may indicate errors and system crashes associated with code 0x800707e7. To fix the problem, below are several solutions.
Check which version of Windows you are using
Windows 10 Home and Professional users are offered updates to some features as additional patches, so they may also be prompted with this prompt.
- Right click on the Windows icon in the lower left corner of the screen, and go to Settings.
- Open the System section, and select the About system item.
- Check your operating system version.
Below is a timeline for when Microsoft will stop serving a particular version.
Solution 1: update all drivers to the latest version
In some cases, you may not be able to update Windows to the latest version due to outdated drivers on your device. Some older versions of the Conexant Audio driver are known to cause this issue.
- Right-click on the Windows icon and select Device Manager.
- Expand the Display adapters section.
- Select a specific driver and click on the right mouse button to update it.
- Do the same for the rest of the drivers in this section.
- Then you should open each section in turn, and check if there are any faulty drivers. They will be marked with an exclamation point in a yellow triangle.
- Update them if any.
- Reboot your system.
Solution 2: Use the Update Download Assistant
Some users unknowingly do not use the Update Download Assistant. However, this is the best solution if you have problems with updates.
- Visit official page Microsoft and download the Windows 10 October Update by clicking the Update Now button.
- After downloading, run the Windows10Upgrade9252.exe file by double-clicking on it with the LMB.
- Follow the prompts to update to the latest version.
Solution 3. Use the Create installation media utility
The Create installation media tool can download and install all necessary files from Microsoft servers, ensuring their integrity. Therefore, if you are unable to update Windows 10 after receiving the message “Your version of Windows 10 will be out of service soon,” you should try this option.
- Download the setup file from official site Microsoft.
- Double-click the LMB on the installer.
- Agree to the Terms and choose Next.
- Check the box “Update this computer now” and click “Next”.
- The program will independently download and install all the necessary patches.
- Wait for the process to finish and reboot the system.
Solution 4. Remove Conexant audio driver (Lenovo, Asus laptops)
Some Lenovo and Asus laptop users claim to have the latest Conexant Audio driver installed, but still fail to update Windows. Therefore, it is recommended to uninstall it, and after Windows has been updated, reinstall it if necessary.
- Right-click on the Windows icon and go to Device Manager again.
- Expand the Sound, game and video devices section.
- Find the Conexant driver and uninstall it by right-clicking on it.
- In the next window, select the Uninstall driver software for this device check box.
- Confirm your selection by clicking OK.
- Reboot and try updating.
If your computer is losing sound, you should install the generic audio driver until the Conexant developers release a new compatible version of their software.